Priyanka Goyal Email & Phone Number

• A Product Manager with 13 years of extensive experience in business process evaluation, understanding customer needs and timely product delivery across diverse industries which include FinTech & Healthcare• Tech-stack includes Microsoft Excel, JIRA, XML parsing, UNIX, MySQL, Azure Cloud fundamentals, Data Visualization Tool – Tableau• Excellent understanding on Tax Compliance and Cards & Payments domain• Built and launched Workflow tool across US & Europe regions which reduced 5-10 MH/Month on Workflow management, 2-3 weeks Waiting Time/Month on report generation and change control• Enhancement provided on Workflow Tool, which led to a reduction of upto 40% in ticket Volume; built a page on UI to update User mapping, provided provision to users to update GIIN on UI• Elicited and written high level EPICS, exhaustive User Stories & Functional Specs, with detailed Acceptance criteria on requirements • Seasoned Product owner following Scrum as an Agile Software Development Methodology in maintaining and grooming Product Backlog and coordinating/prioritizing conflicting requirements and features• Conducted partner training sessions, demos, interviews to explain and run through product features and receive feedback to understand their needs• Demonstrated ability in Product delivery as well as lifecycle management driving a product from inception to launch to BAU• A Data-driven individual, focussed on deriving key insights and advising product features to benefit and make recommendations to stakeholders• Work collaboratively with Engineers, Architects, Design, Customer experience teams and Cross-functional counterparts globally• Independently led and drove the end-to-end product strategy and operational roadmap for one or more complex products • Led and performed Quality assurance Testing (UAT) during launch by monitoring and performing quality checks on the product• Excellent communication skills exhibiting storytelling and persuasive influencing techniques that build trust with team and partners and establish long-term relationships.• Applied Design Thinking principles, along with UI/UX designers, to create user centric designs enhancing their experience

Listed skills include Team Management, Project Management, Business Analysis, Requirements Analysis, and 18 others.