Priyanka Shetty Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

- Reporting to the COO and responsible for overseeing the HR function across 3500+ employees across (the US, UK, India, and the Philippines) and leading a strategic team of 35+ HR team members and 10+ direct reports.- Spearheaded a core team of 40+ headcount to develop HR COVID-19 response plan to move 1200+ employees in India to a remote operations model resulting in a seamless transition to remote work model with zero impact on operations along with effectively implementing Return to office plan for 200+ employees, by developing Return to Office Playbook, training, and safety measures.- Implemented broad diversity and inclusion strategies (DEI) strategies including cultural awareness campaigns, employee and leadership training, Behaviors of inclusion for leadership, and prevention of discrimination at work training while enabling Key Sponsorship for Prevention of Sexual Harassment Program in India.- Effectively enabled operational change essential to a $500K+ reduction in HR costs by setting up Recruitment COE, centralizing recruiting processes for 1500+ positions globally, and improving the operational efficiency of the HR organization by 22%+ in a year via an aggressive strategy ofoutsourcing and HRIS optimization.- Achieved a 25% reduction in global recruitment costs and institutionalized technology-enabled paperless onboarding and virtual hiring practices via hands-on implementation experience with HR software (Oracle HRIS, ATS).

Mumbai, Maharashtra, India

- Spearheaded the development and implementation of competitive compensation benchmarking programs in the US, UK, India, and the Philippines, ensuring consistency and equity across organizations and regions while reporting to the Global HR Head.- Led and co-facilitated a global compensation review program with the management team, implemented new increment models to manage market-driven payout, and introduced proactive employee relations and communications programs to resolve staff and management issues.- Effectively reduced staff turnover rate from 15% in 2015 to under 5% in 2017 by creating a detailed employee engagement program, which has since been adopted worldwide.- Introduced a metrics-based performance management system with a heavy emphasis on operating results, acting as a critical value-addition to employee recognition and spot awards programs.- Displayed effective HR Leadership in developing and implementing severance plans internationally, providing competitive separation benefits and job search assistance.

Mumbai, Maharashtra, India

- Served as Senior Manager - Recruitment & Associate Relations and collaborated with leadership on policy and legal counsel and departments in preparation for and participation in negotiation with employee groups.- Advised and trained managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.- Represented organization in contract negotiations, meetings, and negotiations with employee post analyzing information and data necessary to define and discern cost and policy implications of negotiations and disputes, including management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.

Mumbai, Maharashtra, India

-Evaluated and improved existing HR practices to introduce new perspectives, trends, and processes while ensuring that current employment policies and practices comply with relevant employment regulations.- Oversaw company-wide application of workplace policies and procedures and assisted with developing and implementing diversity, equity, and inclusion programs.- Advised management and leadership on employee relations and served as the point of contact on fundamental HR issues and questions to employees on employee relations issues and workplace practices.

Mumbai, Maharashtra, India

- Served as Assistant Manager Employee Relations to skillfully identify and drive philosophies and programs to foster constructive employee relations ensuring the organizations' approach to its employees is fair, respectful, and consistent.- Gathered, analyzed, and interpreted data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement.- Effectively identified risks and challenges to the employment relationship and reduce risks by -developing programs, policies, and procedures to promote fair and equitable employee relations and business decisions.

Mumbai, Maharashtra, India

- Efficiently recruited contract resources for content writing, photography, illustration and managed follow-ups to complete assigned projects and build relationships with clients.- Successfully interviewed and assessed prospective applicants, matched them with vacancies at client companies and screened candidates, and drew up shortlist candidates for clients to interview.- Served as a functional design consultant and designed the website for Arthropaedia while coordinating with editors & authors for research & review of articles and ensuring articles as per deadline.

Mumbai, Maharashtra, India

- Managed Business Operations and implemented HR policies for pipeline planning, selection, induction, orientation, and development for 700+ across roles in Employee Orientation, Employee & Stakeholder Engagement, Employee Relations, Retention, Performance Appraisal, Internal Job Promotions, and Growth & HR projects.- Recognized for extending support above & beyond the call of duty towards Operations (January 2010); “Going Extra Mile” award for the best performance delivered in the operations support team and “Support Star” awarded for handling 27+ Internal Job postings independently and seamlessly for Operations Support teams (Febuary 2011).- Trained a 16-member team on interviewing techniques and best practices conducted workshops and one-on-one coaching sessions that improved hiring and internal promotion decisions and developed standardized disciplinary procedures and tracking systems that insulated organizations from legal risk and ensured consistent and fair processes.

Mumbai, Maharashtra, India

- Assessed training needs and coordinated learning and development initiatives for all employees, continually educated employees on company policies, and administered employee change and benefits.- Monitored employee progress and stay abreast of company climate and culture, ensuring it stays positive and productive.- Implemented effective sourcing, screening, and interviewing techniques, developed fair HR policies and ensured employees understood and complied with them.

- Spearheaded HR operations and recruitments for India and the US and successfully managed and facilitated the end-to-end recruitment of mid-career hires, working closely with business decision-makers on recruitment strategies and vendor management policy.- Created and formulated standard SOPs for standard HR practices and processes in the company while establishing a Business HR model.- Supported HR project work, including HR policy reform, training operations, payroll administration, and HRIS upgrades as part of a dynamic and fast-growing team focused on developing business-driven, cost effective and long-term solutions.

Mumbai, Maharashtra, India

- Promoted a positive and open work environment where employees feel comfortable speaking up about issues and coordinating work activities.- Fostered cross-functional relationships and ensure managers and employees are properly connected.- Regularly met with employees for progress reviews and assessments, discussing any problems or grievances.

Certificate In Strategic Leadership, Business Administration And Management, General

Pgdba, Human Resources Management And Services

Master'S Degree, Business/Commerce, General

Bachelor'S Degree, Bachelor Of Management Studies - International Finance & Special Studies In Marketing

High School Diploma