Priya Pandiyan Email & Phone Number

Wembley, England, United Kingdom

London, England, United Kingdom

• As-is process analysis and to-be process design
• Responsible for requirements gathering, presentations and workshop facilitation using Agile and Waterfall methodologies.
• Design conceptual models, and high-level data models for the future state of master data
• Requirement elicitation, documentation and analysing complexity, feasibility
• Requirements Gathering, Functional Testing, Business Impact, Risk Analysis, Delivery Management, Creating & Updating Project Documents, Business Requirements Document (BRD), Logic Documents, User Manuals, Help Notes.
• Skilled in implementing strategies, aimed at achieving seamless project execution and implementation, smooth project transition and stabilization postproduction.

Chennai, Tamil Nadu, India

• Preparing technical design specification document for RPA Projects
• Driving a “Touchless Automation” for entire client requirements
• FTE high cost reduction analysis, feasibiluty Analysis & Complexity Analysis
• Preparing Solution Design Document with Technical details of Number of BOT, BOT activities, Number applications involved, Control server back up for loss of connectivity, IIS server, Elastic search, 3rd party tool.
• Environment: Visual Studio.Net (C#.Net, ASP.Net, WinForms, WCF, JQuery, LINQ, VSS, TFS, XML Web Services, IIS7.0, SOAP, MVC4.0, Agile, SOAP, ADO.Net)
• Involved in Deployment and Troubleshooting issues in the application

Chennai Area, India

• Performed business relationship management by working with key stakeholders to identify processes to be automated and created automation pipelines.
• Performed Feasibility Analysis, Complexity Analysis and ROI Analysis and presented summary to the internal customers and key stakeholders and walk them through to-be design of the automated process.
• Calculated automation % and FTE benefit. Built effort estimates and initial prioritization
• Worked on Assisted and Unassisted Automation processes.
• Present Business Cases and Obtain sign offs before beginning Automation.
• Central point of communication between the developers and business.

• Insightful knowledge of business process analysis (As-Is, To-Be) design
• Accountable for end-to-end projects from development to delivery in production environment with 100% accuracy and on time delivery
• Projects were delivered adhere to the SLA. In addition, showing continuous improvement in business aspects which includes implementing advance Automation technologies with Artificial Intelligence.
• Exhibited, good numbers of FTE savings throughout the year.
• Capable of handling critical situation during escalation scenarios with appropriate knowledge