Expert in designing and developing data visualizations for dashboards and reports using Tableau.Certified Power-User in RPA Automation Anywhere, specializing in building bots in A360 according to industry standards.Proficient in analyzing usage metrics through Machine Learning and NLP on the Kore.ai platform.Experienced in developing bots and conducting batch tests on the Kore.ai platform.Strong expertise in data mining, trend analysis, and Natural Language Processing (NLP) analytics.Responsible for the technical design, construction, and deployment of comprehensive automation solutions for business processes.Actively involved in User Acceptance Testing (UAT) and providing detailed feedback on identified issues.Ensuring completion of requirements and user testing cycles, documenting deviations and action plans, and securing agreement from all stakeholders.Assisting with implementation and post-implementation activities to ensure smooth transitions.Focused on automating repetitive manual processes and optimizing resource utilization.Compiling user metrics and analyzing data trends for presentation to project teams.

- Proficient in utilizing Databricks for data engineering and data science tasks, leveraging its powerful capabilities for data processing, analytics, and machine learning.- Skilled in working with Snowflake, a cloud-based data warehouse, for efficient data storage, retrieval, and analysis, enabling scalable and high-performance data operations.- Proficient in integrating Power BI, a leading business intelligence tool, for creating interactive dashboards and reports that provide actionable insights to stakeholders.- Experienced in writing user stories effectively, capturing end-user requirements in a clear and concise manner, ensuring alignment with business goals and facilitating efficient development and delivery.- Skilled in utilizing Azure DevOps board for Scrum, leveraging its comprehensive set of features to plan, track, and manage Agile projects effectively.- Strong knowledge of Agile frameworks, such as Scrum and Kanban, and ability to tailor them to meet the specific needs of the team and project.- Proficient in facilitating Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring effective communication and collaboration among team members.- Experienced in removing impediments and facilitating resolution of conflicts, enabling the team to stay focused and deliver high-quality products.- Effective communicator, adept at facilitating communication between the development team, product owner, and stakeholders, ensuring a shared understanding of project goals and priorities.

Empowering students in Computers in Business coursework: As a mentor, my primary goal is to empower students in their Computers in Business coursework. This involves providing guidance and support in understanding the practical applications of computers in a business setting. By leveraging their knowledge of MS Office, students can effectively utilize tools like VLOOKUP and Pivot to analyze data and make informed business decisions.Enhancing data visualization and analysis skills: Another crucial aspect of the coursework is developing strong data visualization and analysis skills. Through hands-on training and assistance, I aim to help students master MS Excel and Tableau, enabling them to transform raw data into meaningful visual representations. By applying various techniques, such as charts, graphs, and dashboards, students can effectively communicate insights and trends derived from data analysis.Facilitating assignment completion and success: One of my key roles is to support students in successfully completing their assignments. By providing step-by-step guidance, clarifying concepts, and addressing any challenges they may encounter, I ensure that students have a solid understanding of the coursework material. By fostering a strong foundation in using MS Office, specifically VLOOKUP and Pivot, and teaching effective data visualization and analysis techniques, I equip students with the necessary skills to excel in their assignments and future professional endeavors.

• Worked on Kernel Upgrade, ST-PI and ST-A/PI plug-in upgrades.• Worked on System Refresh and System Restarts.• Performed Client administration activities like client creation and deletion, client export/import, client refresh and local client copy.• Familiar with Incidents, CR and SR creation in Service-Now, HP-Infra and Oasis Tools• Handling Spool Administration, Printer configuration and troubleshooting from both SAP level and OS level.• Performed Transport Administration, RFC Administration• Worked on Profile Maintenance and Troubleshooting.• Supported for Production and Non-Production Maintenance Activities.• Generating and analyzing Early-Watch Reports in SOLMAN.• Contributed to the documentation of various tasks that were performed during Upgrades and Refresh activities• Good Communication skills, Interpersonal skills, Self-motivated, Quick learner and Team player

• Strong SAP Basis & Net weaver skills• Proficient in analyzing and translating business requirements to technical requirements and architecture.• Performed Client administration activities like client creation and deletion, client export/import, client refresh and local client copy.• Worked on Batch Job management and troubleshooting in SAP systems• Configuring platform agents and queues in Cronacle tool.• Extensive Experience in Handling System Refresh activity.• Handling Spool Administration, Printer configuration and troubleshooting from both SAP level and OS level.• Worked on implementation of SAP NOTE.• Worked on implementation of SPAM/SAINT.• Performed Transport related activities such as Release and Import of Transports, monitoring of the Transport Queue.• Communicated with users on a regular basis and resolved the incidents within stipulated time.• Carried out Health checks of SAP systems which includes analyzing dumps, update failures, user locks and system logs on a regular basis.• Analyzing backups online/offline and monitoring CPU utilization, top CPU users, file systems, disk space and archive.• Supported for DB2 Migration using SAPINST.• Good Communication skills, Interpersonal skills, Self-motivated, Quick learner and Team player.