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Mykola Malyj Email & Phone Number
CEO and Founder
at
ProcessFather
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
CEO and Founder
Location
Lviv, Lviv, Ukraine
Company size
Who is Mykola Malyj? Overview
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Quick answer
Mykola Malyj is listed as CEO and Founder at ProcessFather, a company with 3 employees, based in Lviv, Lviv, Ukraine. AeroLeads shows a matched LinkedIn profile for Mykola Malyj.
Mykola Malyj previously worked as CEO & Founder at Processfather and Business Process Management Partner at Self-Employed. Mykola Malyj holds Master'S Degree, Department Of The After-Study Formation, Information Systems In Management. from Kharkiv National University Of Radioelectronics.
Company email context
Email format at ProcessFather
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ProcessFather
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Profile bio
About Mykola Malyj
I am the proud founder of ProcessFather, the largest official authorized partner of the Planfix platform in Ukraine. Our journey at ProcessFather began 2018, and since then, we have excelled in organizing processes across diverse sectors, including IT companies, call centers, online stores, and more. Our expertise lies in the comprehensive integration of the Planfix CRM system, ensuring that we not only set up the system for our clients but also train their staff for self-service and provide ongoing support.Planfix, our primary platform, is an all-encompassing solution for managing business processes, projects, and team tasks. It stands out for its adaptability, scalability, and a rich array of over 400 features, catering to businesses of all sizes. With Planfix, we offer our clients a dynamic, no-code system capable of automating complex workflows and enhancing overall productivity.At ProcessFather, we believe in empowering businesses through smart automation and streamlined processes. Our mission is to help companies achieve their fullest potential with the best tools and strategies in business process management.Manage, Optimize, and Succeed.
Current workplace
Mykola Malyj's current company
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Processfather
7 roles
Mykola Malyj work experience
A career timeline built from the work history available for this profile.
Apr 2018 - Present
Business Process Management Partner
Current
Self-Employed
I'm a certified partner of PlanFix (www.planfix.com) platform. It helps people organize and manage collaborative work. You can set tasks, communicate with your customers, work with projects, distribute and track requests and many other things.PlanFix is equally well suited for businesses and non-profit organizations, public associations or any other group.
Mar 2018 - Present
It Project Manager, Process Manager
- Project management:
- Experienced in agile development methodologies;
- Managing and delivering multiple projects from conception to delivery in different sectors such as “Video on demand”, “Social networks”, “Insurance” and “Retail market”;
- Project division into milestones, epics, tasks, and assigning it to key personnel;
- Project status and bug tracking in project management software;
- Working actively in a fast-changing environment to achieve the goals;
Jul 2015 - Feb 2018
The Head Of The Department Of Incoming Calls
- Operational management of the Incoming Calls Department with ~1200 employees; launch of8 remote contact center platforms; building up the 70% of the project’s top managerial structure in the course of 2,5 years..
- Department business process management system;
- Internal info and news portal;
- Accounting system of events of regular management with complete closed-loop cycle(interface and business logic);
- System of integrated informational stream screens.Development and implementation of:
- Motivation standards for operational bank center employees;
Jul 2012 - Apr 2015
Head Reference Center
Fartop
- Development and implementation of modern telephony systems;
- Implementation and launch of the CRM system;
- Monitoring of strategic indicators and reporting system;
- Development, maintenance and control of the learning process for the employees of the retail network;
- Negotiating with partners, contracts;
- Quality control and evaluation of subordinates work.
Aug 2011 - Nov 2012
Customer Service Team Leader
- Monitoring key processes indicators and reporting;
- Quality control and evaluation of subordinates work;
- Coaching;
- Training and development required skill set for a team;
- Full life-cycle recruiting;
- Participation / implementation of the projects:the telephone survey of clients; investigation of competitors on the phone; complex workwith complaints; welcome call; the Technical Support group;
Dec 2008 - Feb 2012
3 education records
Mykola Malyj education
Master'S Degree, Department Of The After-Study Formation, Information Systems In Management.
Junior Test Engineer, Manual Testing
Exigen Services School
Master Of Engineering - Meng, Faculty Of Radio Engineering, Radio Communication, Radio And Television Broadcasting Equipment
FAQ
Frequently asked questions about Mykola Malyj
Quick answers generated from the profile data available on this page.
What company does Mykola Malyj work for?
Mykola Malyj works for ProcessFather.
What is Mykola Malyj's role at ProcessFather?
Mykola Malyj is listed as CEO and Founder at ProcessFather.
Where is Mykola Malyj based?
Mykola Malyj is based in Lviv, Lviv, Ukraine while working with ProcessFather.
What companies has Mykola Malyj worked for?
Mykola Malyj has worked for Processfather, Self-Employed, Agilie, Privatbank, and Fartop.
How can I contact Mykola Malyj?
You can use AeroLeads to view verified contact signals for Mykola Malyj at ProcessFather, including work email, phone, and LinkedIn data when available.
What schools did Mykola Malyj attend?
Mykola Malyj holds Master'S Degree, Department Of The After-Study Formation, Information Systems In Management. from Kharkiv National University Of Radioelectronics.
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