Pablo Rodriguez Email & Phone Number

Fayetteville, Nc, Us

Remote

Starting this journey Monday (More details to come)

North Carolina, United States

As the first point of contact for cybersecurity incidents, I manage incident response, risk assessments, and vulnerability remediation. By using Splunk, I identify and mitigate high-risk devices, ensuring security compliance. Additionally, I patch Linux and Windows servers and resolve various technical issues, all while leading on-call rotations for rapid incident resolution.

Remote

In my internship with Mossé Cyber Security Institute, I Gained hands-on Red Team and Blue Team experience by conducting vulnerability scans, exploiting findings, and reinforcing defenses. I developed custom security tools, performed threat hunting using YARA and Python, and implemented MITRE ATT&CK defense strategies to enhance incident response and detection.

North Carolina, United States

Handled cybersecurity-related support tickets and Technical Support Tickets, including compromised accounts and malware issues. I resolved DNS, DHCP, and email security problems, ensuring network integrity and uninterrupted service for voice, data, and video systems.

North Carolina, United States

Mentored clients on effective technical sales strategies, developing personalized action plans and driving success. I managed key operations across sales, marketing, IT, and customer service to ensure seamless project delivery.

New York City Metropolitan Area

My journey at AT&T was a whirlwind of customer interactions, tech troubleshooting, and mobile device management. I deployed data monitoring applications, trained customers on mobile security, and transformed malware-infected devices back to their former glory. All while turning technical mishaps into opportunities to drive sales and enhance security.

Bronx, New York, United States

At Sprint, I was the go-to tech guru for all things mobile. Whether customers were puzzled by their iOS or Android devices, I was there to ensure they left with a smile and a fully functional gadget. From resolving pesky adware and malware issues to making sure every app ran smoothly, I took pride in safeguarding digital experiences. My expertise didn’t stop at troubleshooting; I also streamlined sales, returns, and exchanges using mobile POS systems.