Edgar Perez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

Valley Glen, Ca

Los Angeles, Ca

Glendale, Ca

Santa Monica, California

Assist the Store Manager in executing the store operations. Supervise a team of partners to create and maintain the store experience for our customers and our partners. Reviews store environment and key business indicators to identify and troubleshoot problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team. Supports the Store Manager in implementation of new company programs by directing shift supervisors in order to meet action plans deadlines and goals. Achieved 100% customer service satisfaction for the month of March 2013.

Palmdale, Los Angeles, Ca

Working as a member of the leadership team of a Target retail store. Managed the grocery department of a Pfresh Target store. Interviewed, hired, and recommended individuals for permanent positions as well as the seasonal/remodel projects. Served as a Remodel TL and completed the store’s remodel project which received a perfect construction score (10) in July 2011. Consistently ranked #1 in total Food Operations in Southern California’s group of 54 stores. Selected as the Pfresh Group Trainer by the Group’s Vice President and HR-Business Partner. Designed and implemented the Pfresh training model and calendar which resulted in 25 store’s CTL’s and PA’s trained under my guidance.

Los Angeles, Ca

Lead a team of sales and service professionals and managed the overall aspects of running an efficient and productive banking center that met and sometimes exceeded sales, service and operational goals. Achieved operational excellence scores of 9 and 10 when audited and received customer service survey scores of 9’s and 10’s at a rate of 85%. Probed customers to uncover and satisfy their financial and/or service needs. Periodically communicated with the bank executives, reviewed the branch’s performance, assessed and updated staff on business developments and individual performance.

Master'S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor, 3.89 Gpa

Bachelor'S Degree, Spanish Language And Literature, 2.89 Gpa