Laurel Burns Email & Phone Number

Aurora, Co

Greater Denver Area

One of my greatest qualities is in organizing and managing an office, running things so smoothly that you hardly know I'm there. My job is to make your job easier and to gather the information you need to make decisions. If you give me a task, I will thoroughly research all your options and present them to you in a clear, concise way. If you are trying to implement new methods or new technology, I am the best person to have on your staff. I always love to learn new things and find ways to make our jobs more efficient. I do not believe in wasting any time!

Wilmington, Delaware

Department of Finance, Executive Assistant to the Secretary of Finance. Paralegal for the Delaware Tax Appeal Board and the Lottery Commission. Set up case files for newly received tax appeals, responded to inquiries from the public, made arrangements for monthly Board meetings, contacted Board members, and updated daily reports on status of cases. Created a method to categorize and chart history of previous tax appeal cases and Board decisions. Successfully handled two full-time jobs due to staff shortage. Improved practices in filing, organizing and communicating information. Adjusted own schedule to meet the needs of the office. Enforced compliance with legal and procedural requirements. Responded to written and phone inquiries about the Division of Revenue, the Lottery Division and the Accounting Division. Managed an extremely busy office and supported a staff twelve. Attended public meetings and and published minutes for large Department of Finance functions. Entered payroll, trained new employees, processed legal paperwork, managed OutLook calendars, participated in interviewing, managed conference rooms. Served as communication liaison between Secretary of Finance and the staff. Ordered supplies and maintained a corporate credit card for purchases. Updated the Public Meeting Calendar on a daily basis.

Greater Philadelphia Area

WELLS FARGO, Philadelphia, PA 2013-2015Legal Order SpecialistEfficiently used multiple online systems to analyze legal documents and correspondence from numerous states to determine specific course of action. Team player respected by peers and quick to assist others. Completed online course of PA Notary Academy. Prepared step-by-step written instructions and trained colleagues in notary preparation. Met year-end goal in six months. Recognized seven times for demonstrating excellence in one of Wells Fargo’s core values.

Logan Square, Philadelphia, Pa

Assistant to Executive Assistant supporting several extremely active members of upper-management in busy real estate company with offices around the world. Typed and edited correspondence, filed expense reports, organized binders and files, scanned documents, categorized email and responded to various daily requests and telephone calls. Dealt with highly-confidential and personal matters and multiple requests at the same time. Prioritized tasks and met deadlines.

Arapahoe County Justice Center, Centennial, Co

Compliance watchdog for the Domestic team: E-filed and proofread volumes of pleadings searching for document coding mistakes, misspellings, and missing information in LexisNexis and Eclipse. Recorded number and type of mistakes in order to make recommendations for training other clerks and ensured all corrections were made in a timely manner. Divorce, Legal Separation, Annulment, Custody, Child Support, Contempt of Court, Change of Venue. Required an eye for meticulous detail and a thorough knowledge of data integrity standards. I started out as an e-filing clerk, but I was promoted to quality control because I made so few mistakes! Domestic cases were 100% e-filed! Division Clerk: Quickly perfected time-management and data-entry skills to be fast and efficient due to extremely high daily volume of Civil cases. Teamed excellently with another clerk: we supported each other, rotated our duties and helped each other alleviate stress. Money cases, evictions, garnishments, judgments, protection orders, bonds, replevins, warrants, name changes. Managed LexisNexis inbox for judicial officer and calendared pleadings. Worked solo in the Child Support division. I was the only court contact for the county attorneys and paralegals from the Arapahoe County Child Support Enforcement Unit. Traveled regularly long distances to other courthouses. I had to instantly grasp each new courthouse system and work quickly and efficiently in order to complete our work in one day! Civil cases were 100% e-filed!Worked on the Criminal team entering Traffic and Misdemeanor tickets into Eclipse, scanned and e-filed all pro se pleadings into LexisNexis for Civil and Domestic cases, worked in customer service with the public at the front counter and on the phone, processed mail requests, researched older cases on microfilm and Papervision, entered warrants, switchboard operator, organized file room, purged files, and communicated constantly with team members through Microsoft Outlook.

Englewood, Co

Answered and screened telephone calls, greeted constant flow of bankruptcy clients and handled routine client matters as requested. Drafted legal documents and letters for attorneys. Kept up with contacts and judicial procedures in federal bankruptcy court. Checked and processed voicemail and email messages daily. Processed incoming and outgoing mail. Prepared daily bank deposits. Ordered office supplies. Made arrangements for weekly lunch meetings. Maintained and updated a list of personal duties and procedures. Recorded and met upcoming deadlines on office calendar. Typing 51-60 WPM.Skills: Answering phones, customer service, legal writing, editing, proofreading, judicial procedures, copying, scanning, filing, calendaring, office organizing, office administration, ordering supplies, typing 51-60 WPM

Denver, Co

Supported one attorney and several paralegals specializing in employee benefits, executive compensation and ERISA-related issues. Entered, revised, finalized and distributed work product to clients, attorneys and paralegals. Proofread work product to ensure accuracy of copy, grammar, punctuation and syntax. Answered and screened telephone calls, greeted clients and handled routine client matters. Processed incoming and outgoing mail. Coordinated travel arrangements for attorney. Set up and maintained files. Entered and edited billable time entries for attorney and paralegals. Single-handedly managed monthly client invoicing. Coordinated appointments, meetings and conferences including conference room scheduling, meals and preparation of materials. Administrative responsibilities requiring familiarity with accounting procedures and support services such as supplies, mail and copy rooms. Various secretarial functions including expense reports, audit letter requests, memos, trial notebooks and the project list. Paralegal duties such as legal research.Skills: iManage, Westlaw, Internet, billable time entries, client invoicing, answering phones, revising, editing, proofreading, typing 51-60 WPM, filing, scanning, faxing, copying, administrative skills, secretarial skills, paralegal skills, accounting procedures, legal research

Denver, Co

Denver Public Schools, English As A Second Language Program, Denver, CO Taught English to students from around the world in Kindergarten through 5th grade. Adapted and applied extensive textbook series to the needs of my students. Mediated disputes and facilitated communication between families of numerous languages and cultures. Worked on a team with other faculty members to develop curriculum, utilize assessment data, group and schedule students and evaluate student progress. Initiated an adult English class, weekly parent meetings, home visits and family events to encourage parent participation. Designed, taught and tutored teachers in the required training for working with English language learners in the Denver Public Schools.Skills: Teaching, training, testing, mediating, non-verbal communication

General Practice Paralegal Certificate, A.B.A.-Approved On-Campus Paralegal Program, Certificate

Perfect Attendance Award Dean's List (GPA 3.98)

Teaching English & Japanese As Foreign Languages, Education, Master Of Education

Ranked in top 5% of class

Japanese Language & Literature, Foreign Languages And Literatures, General, Bachelor Of Arrs

Magna cum Laude Phi Beta Kappa Certificate of High Scholarship