Michael Burr Email & Phone Number

Nashville, Tn, Us

Hoboken, New Jersey, Us

Creating and delivering training materials for new partner onboarding.Developing and presenting webinar, teleconference, and in-person education sessions that cover the entire NICE product portfolio of over 40 different products.Managing the online repository for all internal and external facing demo video assets.Authoring vertical specific clickthrough demonstrations for healthcare and government sectors.

Hoboken, New Jersey, Us

Responsible for creating A/V marketing collateral used in specialized pitch packages targeting specific industry name brand customers and prospects.Authored primary script, created accompanying video material, and orchestrated compositional aspects of 40 minute analyst presentation that was Instrumental in positioning NICE CXone as the industry leader in CCaaS on the 2023 Gartner Magic Quadrant and Forester Wave.Instituted use of self-service clickthrough demonstrations across NICE's entire portfolio of products and solutions. Personally developing and creating 30+ demonstrations of this type currently.

Hoboken, New Jersey, Us

Presenting tailored technical demonstrations for a variety of audiences that showcase why CXone is the CCaaS industry leader.

Running a homegrown podcast focused on kindness, empathy, mental health, wellness and empowerment. Everything the world sorely needs help with in modern times.Offering personal coaching, unbiased feedback, and training focused on developing good personal and social habits that foster well-being for you and everyone you come into contact with.

Hendersonville, Tn, Us

Identified both internally and externally as the singular authoritative source for all things related to lean management and continuous improvement culture initiatives within Brauer.Led the documentation of worksite procedures across all departments and called out components of waste using TPS standards.Directed the alignment of company site readiness with ASEC standards.Authored educational documentation for all Brauer employees on a variety of improvement focused initiatives.Oversaw the collection and utilization of all appropriate data in order to initiate and carry through to completion highly transformative Kaizen projects.

Amsterdam, Noord-Holland, Nl

Served as the primary point of contact and lead planner for site planning 3D architectural visualizations in the North American market. Piloted the transition of Philips North America away from their previous 3D software (Modo v4.1) to alternative platforms such as Unreal Engine / Unreal Studio, Twinmotion and Blender. This transition would enable Philips to cut costs associated with software licensing, modernize the visual fidelity of their deliverables, reduce 3D rendering turnaround times, and create a path whereby planners working exclusively in 2D plan production could adapt to a 2D/3D workflow.Provided production assistance, maintaining archives and developing lean solutions to workflow impediments for the site planning Patient Monitoring Analytics and Therapeutic Care team.Created coverage area agreement documentation in AutoCAD and as-built documentation in Excel and Visio for large multi level hospitals that exceed 500,000 sq. ft. in size.Interfaced with end customers, third party service providers and Philips sales/service personnel on a daily basis to ensure on time deliveries and provide maximum ROI for all stakeholders involved.

Amsterdam, Noord-Holland, Nl

Amsterdam, Noord-Holland, Nl

Served as the official department liaison and technical documentation translator for the Brazil site planning office. One of only two CT systems/site drafters designated for the entire North American area.Responsible for providing accurately detailed technical documentation and schematics for both MRI and CT system installations at more than 100 different sites spread across numerous hospitals in the North and South America regions.Practiced daily implementation of Kaizen and Lean project management methodologies used to mitigate risk and balance 5-6 concurrent projects. Directly responsible for the CT site planning portion of a sale to Georgia Reagents Hospital worth over $300 million.Created and championed the development of a video training course for incoming newly hired site planners.

Primary point of contact and responsible for overseeing post processing, marketing development, and customer acquisition/retention.Led initiative to expand business outside of consumer portraiture into film, TV and digital publications.Created original films, photo packages, and marketing materials for clients.Experienced shooting with all Canon "T-Series" products as well as the Panasonic Lumix GH1.

Owner of project milestone calendar/backlog for the social game “Party Politics.” Released on Facebook, Kongregate, and mobile. Project total cycle time was 4 months.Oversaw cross brand web marketing integration between “Party Politics” and existing titles released by the studio.Actively served simultaneously as both ScrumMaster and Product Owner on “Party Politics.”Introduced the company to Lean project management and created the first Comm Cell board for all resources spread across the entire studio.

Led the development team responsible for creating a companion application program interface released on both Facebook and mobile platforms for the AAA social game “Marvel: Avengers Alliance” produced by Marvel; the application has over 5 million users.Helped guide web design, applications programming, customer service, and infrastructure teams through the necessary steps required for transition to an agile development structure.Developed, created and implemented a social media promotional campaign for “Freaky Pets” that resulted in a 900% increase of Facebook fans for the franchise.Responsible for managing up to seven projects at the same time. Each with varied tasks, product goals, and release schedules.Production Credits include: “Marvel XP,” “Pokemon Trading Card Game Online,” “Heroes of Neverwinter,” “DnD Minis,” “Deer Hunter Online,” “Age of Arcanum,” “Skylanders: Spyro’s Universe,” and “Freaky Pets.” Products released on multiple platforms: Facebook, Kongregate, iOS, Android, XBOX, Wii, PS3, and PC

Screenwriter and producer on “Torn.” Torn was a speculative alternate reality sci-fi television pilot presented to AMC Television and Lionsgate Entertainment. Created pitch packages for executive level meetings using power point and Adobe CS.Founded various popular networking groups on Facebook, this in turn provided job opportunities for out of work entertainment industry professionals and helped to keep production budgets at a minimum.

Completed Coursework

Associate Of Arts (A.A.), General

Education record