Grayson Blake Email & Phone Number

Mayfield Heights, Ohio, Us

•Negotiate new supplier programs and onboard suppliers to the HYG Aftersales program. •Conduct business reviews with current suppliers to review performance and areas of opportunity.•Review supplier and product portfolio and set strategy to optimize the product offering.•Collaborate with other departments to improve Dealer experience and increase acceptance of the Aftersales program.•Obtain competitive price intelligence to create competitive benchmarks of parts and service offering with the end goal of achieving AOP margin/sales objectives.•Through a deep understanding of the product, customers, and target market segments, create solutions-oriented value propositions and messaging that differentiate HYG OE parts in the material handling space. This includes but is not limited to identifying parts branding opportunities and developing and distributing marketing materials for retail and dealer network consumption. •Utilize supplier marketing materials to build meaningful and accurate sales enablement and promotional content. Develop and measure KPI’s to monitor success. •Comprehensive sales channel marketing plan to optimize reach of all customer segments including dealers, do-it-yourself customers, and service customers. •Closely collaborate with the Aftersales Commercial Support Team to help drive program adoption and sales growth by Dealer enterprise, division and location.•Understand supplier’s market position, their value proposition as well as quality. Utilize combination of supplier insights and voice of customer to influence optimal supplier selection to strengthen the HYG parts brand promise.•Collect and process customer acceptance feedback and use it to influence purchasing behavior.•Manage a Parts Marketing Analyst and closely collaborate with other team members to support the overall growth of the aftersales parts business.

Mayfield Heights, Ohio, Us

•Increase purchase of Brand parts and accessories within the dealer organization. This also includes training, analytical, and parts support opportunities.•Support Regional Aftermarket Managers, Parts Product Managers and Commodity Sales and Promotion Manager.•Furnish team with actionable intelligence that can be used for strategy development and decisions.•Dealer support channel for commodities within the After Sales product portfolio. •Conversion Opportunities: use of sales opportunity data, effective probing and relationship building skills to identify challenges in growing, converting, or retaining Brand parts and accessory business.•Act as a liaison for dealers to create an atmosphere in which it easy to do business within the HYG After Sales Department; creating an easy flow and line of support. •Support and manage supplier relationships•Help ensure suppliers (Direct Ship and Brand parts) are meeting the expectations of our dealer network and end users.•Creating, generating and keeping part numbers and pricing up to date for vendors. •Working with new suppliers from cradle to grave to launch new products in the After Sales product portfolio.

Mayfield Heights, Ohio, Us

•Conduct WebEx demonstrations of Emerging Technology and portal functionality, as well as educate dealers and customers on products and their value. •Work with internal sales teams and dealers to diversify their offerings to leverage Emerging Technology products and increase closure rates. •Create forms / presentations and participate in high-impact messaging for both internal training and customer facing events•Collaborate with dealers to generate a sales pipeline, as well as working with organic sales leads to generate opportunities within all verticals of Emerging Technology. •Provide ROIs for customers to justify the cost of emerging technology products within their facility.•Perform User Acceptance Testing for CRM Rollout. Train new teammates on the CRM process. •Maintain an accurate pipeline forecast for all Emerging Technology opportunities in Salesforce; diligently following up and notating all records.•Create customized reports on leads, opportunities, and total units in pipeline for both the team and company wide use.•Build reports to analyze market trends. Use Reports to create marketing content to generate higher conversion rates and reach sales goals. •Research key technologies and competitive trends as they relate to Emerging Technology solutions.

Raleigh, North Carolina, Us

•Worked to establish a new and coming to Greenville; SpringShire Continuing Care Retirement Community (a subsidiary of Retirement Living Associates)•Work independently and creatively to find new prospects by organizing and hosting marketing events. •Develop in depth, personal relationships with prospective residents to guide them through this life changing transition•Providing accurate and extensive information on financial areas of eligibility and forecast the longevity of expenses over lifetime residency. •Track all sales upon signing of Reservation Agreement and retain through completion of application for residency and final acceptance of contract.•Initiate, build, and maintain relationship within the community to develop business referral partnerships.•Produce reports from extracted data to analyze budget costs per lead and timeline of sales. •Maintain current knowledge of competitor communities and services to create incentive programs and value marketing collateral. •Create and present PowerPoint presentations at small group events, luncheons, council meetings, etc. • Social media administrator and on-going blog writer for business web page.

St. Louis, Mo, Us

•Developed and maintained learning curriculum for new hire and tenured agents to properly implement and support production processes. •Provided classroom and on-the-job training on CRM, new and on-going processes, product knowledge, and sales and customer service.•Responsible for on boarding process of new hires and transition into permanent role through first 90 days of employment guiding through human resources processes and policies.•Developed and maintained web pages assuring all company logos, product and incentive information were up to date and accessible to proper channels.•Acted as Regional Subject Matter Expertise (SME), to develop, update, and maintain all online education courses for customer agents.•Ran regional validation testing on new procedures in User Acceptance Testing (UAT) environment before placement of new CRM into production.•Responsible for the revision and development of materials for training needs to meet agent certifications. •Tracked the effectiveness of training materials and classes on an ongoing basis.•Created trainings to be conducted on the job, in classroom settings, and nationwide through virtual classroom training and distribution.

Secaucus, Nj, Us

•Qualified, engaged, and targeted potential clients using a “pipeline” business model to obtain new business.. •Reduced lost and “at risk” accounts through aggressive planning and innovative solutions while remaining compliant with all state and federal drug administration regulations.•Created strategic business plans based on an individual client criteria by obtaining pricing quotes, technical service agreements, and patient service logistics. •During the migration of paper to electronic records set up and maintained Electronic Health Record Systems for providers through independent sources or bridges into existing EHR systems•Breakout performer 2012•Obtained 104% retention in existing business 2013•Exceeded retention expectations and grew revenue year over year; growing revenue by $450,000 in 2013 Q1

• Implemented and developed successful territory plans in a 277 doctor volume territory with a consistently growing reach of 30% or higher.•Took a low volume territory & increased existing prescriptions by 250%.•Within my short tenure produced 3 local and 1 regional advocate with clinical experience to speak and educate their peers at medical education programs on Osteoporosis and Warner Chilcott products.•Corresponded with providers with proven clinical experience to act as advocates for my product, in turn worked one on one with them to create and provide Medical Education events and presentations for fellow providers in my territory

•Leveraged thorough and in-depth understanding of all product information, clinical resources, and competitive knowledge to continually grow market share. Targeted primary care, internists, allergists, pediatricians, ENTs, and pain management physicians. .•Received Monetary Awards during my rookie year for establishing product revenue of more than $100,000.•Consistent product portfolio growth throughout 2008 earned me 1 of 4 ''Portfolio Awards awarded that year.•Only member of sales force to win "Sales Club Award" for more than $250,000 in sales in 2008.•One of seven members of the sales force in 2009 to win "Sales Club Award" for a continued increase, surpassing sales goals and bring in over $300,000 in product revenue.•Implemented a territory plan with a daily minimum of 12 doctors & 5 pharmacists maintaining a sampling percentage over 80%•Successfully launched and established 4 new FDA approved products in 2010.•Competitive environment where compensation is based on performance in a straight commission pay structure

Ma, Sociology: Applied Statistical Research

Bs, Sociology: Law And Society