John Armstrong Email & Phone Number

Cherry Hill, Nj, Us

Boston, Massachusetts, Us

RxSense is a SaaS healthcare technology company that enables innovative solutions on a single enterprise platform that connects pharmacy benefit management systems.Guided business stakeholders to identify innovative technologies which created national market growth.Led the implementation from waterfall to Scrum and Kanban methodology in a start-up company.Conducted user acceptance testing of clinical pharmacy benefits management and claims adjudication.Collaborated with UX, development and QA teams to deliver high-quality product features in User Stories.Created wireframes and performed gap analysis of business requirements with cross-functional teams.Led training sessions with all new QA team members and helped with day-to-day activities. Independently assisted clients with integration testing and resolving production issues.Prioritized the product backlog with cross-functional stakeholders to ensure alignment with business goals.Created the JIRA administration role, created release notes and training documents.Developed Scrum/Kanban boards and reports to track Sprint metrics for senior management.Improved business workflow processes in JIRA for onshore and offshore development teams. Provided project metrics in daily planning meetings with the release management team.Performed testing of SaaS websites, Microservices, batch files via AWS, API/JSON requests via Postman and Swagger and CSV file uploads.

Morgan Lewis is a firm that works with clients ranging from global Fortune 100 companies to enterprising startups.Collaborated with vendors, identity management, mobility, web development, network and information security departments.Zero defect rate in Production for multi-factor authentication projects for SharePoint websites for over 10,000 users.Lead the project management of multiple concurrent enterprise wide software projects. Converted business requirements into functional acceptance criteria for Citrix automation and manual testing projects. Mentored project managers and business analysts on user story creation.Assisted with the transition from Waterfall to the Agile methodology for the QA and Project Management departments. Created dashboards in JIRA and Zephyr to track metrics of projects for all levels of management.Broke down Epics and performed gap analysis of JIRA user stories in Scrum and waterfall environments.Verified monthly security patches and tested COTS software, i.e. LexisNexis Interaction, iManage, SharePoint and Microsoft 365 Office software. Created automation scripts of COTS software which were used in a continuous automation environment with Test Complete.

Tampa, Fl, Us

Vector Solutions is an eLearning SaaS software company that provides a best-in-class enterprise learning management system for various industries.Lead the testing effort of a new User Interface project for multiple Learning Management System (SaaS) websites, which was one of the largest projects in the company’s history.Lead the transition from Waterfall to the Scrum methodology for BA, QA and Development departments.Provided weekly status reports of projects to the CEO and development managers. Lead Sprint Review, Sprint Retrospective, Planning and daily stand up meetings.Created QA job description for job posting and interviewed QA candidates.Delivered user interface design documentation outlining back end interfaces to support business functionality.Tested various credit card payment processors, i.e. Authorize.net, PayPal and PesaPal for client’s websites.Main point of contact for supporting all releases to Production and UAT environments, including Client Production hotfixes.Cross browser testing of websites on Windows 10 and iPad tablets using Test Studio automation scripts. Researched multiple automation testing software and implemented Telerik Test Studio for testing of LMS websites.Mentored QA team members by conducting onboarding training sessions and helping in day-to-day activities.

ECFMG is a non-profit company who is a world leader in promoting quality health care, serving members of the medical education and regulatory communities and health care consumers.Subject matter expert for integration and End to End testing with various departments for our partner company, NBME.Delivered user interface design documentation outlining back end interfaces to support business functionality and application development.Worked with stakeholders from multiple business units to gain in-depth understanding of business requirements.Lead the testing effort of VB6 to .NET conversions, 2008 Server/Windows 7 migrations and Oracle upgrades.Developed monthly release test plans for the Help Desk and IT Operations staff which were used at multiple testing centers.Lead the testing effort of monthly mock exams for all nationwide testing centers, which included training staff of Help Desk and IT Operations departments.Mentored Drexel University interns and other Quality Assurance co-workers about software testing in an Agile Scrum environment.Maintained and created automated test scripts for client/server software and websites using Test Complete.Resolved production issues during a daily Step 2 Clinical exam and supported software releases to Production. Attended yearly Professional Development training in Agile software testing and Scrum