Divya Sri Email & Phone Number

Toronto, Ontario, Canada

Kitchener, Ontario, Canada

Hyderabad, India

-Part of the Knowledge management pillars in the process, handled New Hire Integration, Cross Training, Process Knowledge Tests, Standard Operating Procedures and Weekly training sessions-Handled an Accounts Receivables team of 8, reviewed the team’s monthly performance with respect to adherence to strategy and timeliness in followups, while closely monitoring the key accounts-Represented the team during monthly dashboard meetings with the clients to present and review the team's… Show more -Part of the Knowledge management pillars in the process, handled New Hire Integration, Cross Training, Process Knowledge Tests, Standard Operating Procedures and Weekly training sessions-Handled an Accounts Receivables team of 8, reviewed the team’s monthly performance with respect to adherence to strategy and timeliness in followups, while closely monitoring the key accounts-Represented the team during monthly dashboard meetings with the clients to present and review the team's performance-Prepared reports and supported the team to improve the performance in meeting the Service Level Agreement and reach the best in class DSO Show less

Hyderabad, India

-Handled an Accounts Receivable portfolio of about 500 accounts in a book-publishing company, while maintaining strong customer relations and improving portfolio performance-Prioritized and called on accounts, to ensure that the payments sent by the customers are received on time and escalated if necessary-Negotiated payment agreements and assisted the Credit Analyst by highlighting high-risk customers-Ensured that the Service Level Agreement with the client (cash collection… Show more -Handled an Accounts Receivable portfolio of about 500 accounts in a book-publishing company, while maintaining strong customer relations and improving portfolio performance-Prioritized and called on accounts, to ensure that the payments sent by the customers are received on time and escalated if necessary-Negotiated payment agreements and assisted the Credit Analyst by highlighting high-risk customers-Ensured that the Service Level Agreement with the client (cash collection, reduction of delinquency and DSO) is met every month-Worked on credits and refunds on a timely basis-Was a part of a special project assigned by the client to identify any improvements in the procedure of handling orders that come on hold-Handled reporting activity (prepared Order report and Cash Collection report) which helped the analysts prioritize the accounts on their portfolio-Submitted a lean idea that helped the team to create a report which would help in identifying their activity time on a day-to-day basis-Gained knowledge of Accounts Payable and P2P cycle Show less

Post Graduation, Global Business Management

Post-Graduate Diploma In Business Management

Bachelor Of Business Administration - Bba