Program Manager, Business Development
Cisco Systems India Private Ltd.,
Bangalore, India
• Interlock with global business development and sales team to develop specialization and go-to-market strategies for new platform migrations.• Responsible for the growth of Migration Center of Excellence (World Wide Service Provider group) from $24M to $45M in less than 18 months by rolling out Migration Tracks and Service Bundle process for quicker and accurate migrations, additional customer base, ease of scope and ordering.• Drive large scale initiatives with respect to Setting up… Show more • Interlock with global business development and sales team to develop specialization and go-to-market strategies for new platform migrations.• Responsible for the growth of Migration Center of Excellence (World Wide Service Provider group) from $24M to $45M in less than 18 months by rolling out Migration Tracks and Service Bundle process for quicker and accurate migrations, additional customer base, ease of scope and ordering.• Drive large scale initiatives with respect to Setting up and Scaling new processes, Vendor Management, Transitions and Offshoring, Learning & Development and Program Management including budgeting, profitability, productivity, capacity and resource utilization• Drive strategy execution for the group by defining and maintaining consistent processes, policies, metrics & other protocols across Global Delivery Centers.• Coaching and mentoring of technical delivery, project & program management and operational teams to move along the Hybrid IT service value chain.• Collaborate with America theatre leads to increase delivery adoption rate by 25%.• Engaging and working with cross functional teams across India and ASEAN regions to develop, influence and execute Cisco programs/policies increased services revenue by $44M.• Work closely with account and channels team in building strategic short-term and long-term plans for driving business outcomes and opportunities.• Generate and Analyze Business Intelligence (BI) data and collaborate with Service Sales team on the business opportunity (refresh / renewals) increased services sales by 10%.• Engage and work with Cisco TAC to drive Global TAC processes for entitlement, asset recovery and RMA for partner community, resulted in reduction of RMA’s by 10% and increase in asset recovery by $12M. Show less