-Manage the day-to-day production calendar for company business manager-Oversee staff production including follow-up to completion of assigned projects-Liaison between all impacted departments to ensure proper communication-Play a vital role in improving systems and troubleshooting client portal errors-Screen all incoming phone calls and direct them to appropriate personnel-Create and maintain electronic filing system-Process sales orders and invoices to clients upon product purchase-Maximize client experience by providing quick solutions to a high volume of verbal and written inquiries