Braden Johnson Email & Phone Number

Lubbock, Texas, United States

The Service and Parts Area Manager position is a revenue-generating sales position, working with a group of Chrysler, Jeep, Dodge, Ram, FIAT and FCA US dealerships within FCA's Business Center. The Area Manager is responsible for business process development and growth in dealerships' Parts and Service departments, to increase revenue and achieve established targets in his/her district. This role will serve as a liaison between the dealers and FCA to interact in all areas of retail service and parts development including parts and accessory marketing and retail displays, service marketing to drive traffic, and customer handling to improve the dealer's customer retention. The Area Manager will review parts inventory and proper stocking levels and provide consultation on improvement opportunities. Review and analyze dealer financial information and consult with dealers to improve their Service and Parts business operations. Ensure local service marketing initiatives are consistent with corporate guidelines and are priced properly to generate service traffic at the required levels to achieve objectives. The Area Manager will motivate and lead independent entrepreneurs to higher level of performance consistent with corporate and industry direction. Training dealership personnel on Mopar products and offerings is another critical responsibility.

Lubbock, Texas, United States

Lubbock, Texas Area

The Service and Parts Area Manager position is a revenue-generating sales position, working with a group of Chrysler, Jeep, Dodge, Ram, FIAT and FCA US dealerships within FCA's Business Center. The Area Manager is responsible for business process development and growth in dealerships' Parts and Service departments, to increase revenue and achieve established targets in his/her district. This role will serve as a liaison between the dealers and FCA to interact in all areas of retail service and parts development including parts and accessory marketing and retail displays, service marketing to drive traffic, and customer handling to improve the dealer's customer retention. The Area Manager will review parts inventory and proper stocking levels and provide consultation on improvement opportunities. Review and analyze dealer financial information and consult with dealers to improve their Service and Parts business operations. Ensure local service marketing initiatives are consistent with corporate guidelines and are priced properly to generate service traffic at the required levels to achieve objectives. The Area Manager will motivate and lead independent entrepreneurs to higher level of performance consistent with corporate and industry direction. Training dealership personnel on Mopar products and offerings is another critical responsibility.

The Service and Parts Area Manager position is a revenue-generating sales position, working with a group of Chrysler, Jeep, Dodge, Ram, FIAT and FCA US dealerships within FCA's Business Center. The Area Manager is responsible for business process development and growth in dealerships' Parts and Service departments, to increase revenue and achieve established targets in his/her district. This role will serve as a liaison between the dealers and FCA to interact in all areas of retail service and parts development including parts and accessory marketing and retail displays, service marketing to drive traffic, and customer handling to improve the dealer's customer retention. The Area Manager will review parts inventory and proper stocking levels and provide consultation on improvement opportunities. Review and analyze dealer financial information and consult with dealers to improve their Service and Parts business operations. Ensure local service marketing initiatives are consistent with corporate guidelines and are priced properly to generate service traffic at the required levels to achieve objectives. The Area Manager will motivate and lead independent entrepreneurs to higher level of performance consistent with corporate and industry direction. Training dealership personnel on Mopar products and offerings is another critical responsibility.

Denver Business Center, Greenwood Village Colorado

The Service and Parts District Manager acts as a direct liaison between FCA and a concentration of Chrysler, Jeep, Dodge, Ram, and FIAT dealerships within the Denver Business Center. The District Manager's responsibility is to lead and consult dealers within my district to drive business process development and Service & Parts success. By focusing on the customer experience and working with dealers to create effective business plans to achieve revenue and other targets, the District Manager will ensure dealers maximize their competitiveness in the marketplace while creating customer retention and loyalty.

Highlands Ranch Co

Business to business sales of enterprise level solutions provided by Verizon.

Lakewood Colorado

• Tasked with rebuilding the EasyTech team at this store after a lack of leadership in the department.• Manage, build and lead a team of associates in the EasyTech department that produces the most revenue in the entire district.• Implement and teach every associate to implement the idea of always offering the total solution to every customer every time and never manage the customer’s checkbook.• Perform Manager on duty role, including: perform register overrides, key holder, open and close the store, count down cash for beginning of day and end of day shifts• Perform planogram changes within the department, and post sales results and teaching points for all employees to see.

Conifer, Co

• Top Salesman in the store• Manage and lead a team of six associates in the EasyTech department that produces the most revenue in the entire district.• Implement and teach every associate to implement the idea of always offering the total solution to every customer every time and never manage the customer’s checkbook.• Perform roles of Manager on duty, including: perform register overrides, key holder, open and close the store, count down cash for beginning of day and end of day shifts• Perform planogram changes within the department, and post sales results and teaching points for all employees to see.I led Staples EasyTech Department to grow Service Revenue from $26,000 to $260,000 in five years.

Highlands Ranch, Co

• Same Duties as current EasyTech Supervisor position• This store’s EasyTech department was not producing and only had one EasyTech associate, I built a new team and trained them on how to grow their EasyTech business.I increased sales of SOPHOS antivirus programs from an average one per week to six per week within a month after designing marketing materials to assist with the sale. These marketing materials are now being implemented across the entire District and improving sales district wide.

Littleton, Colorado

• Design websites for clients looking to increase visibility online and connecting with social media sites and teach them how to stay relevant.• Four active websites I’ve designed: www.csmrepublicans.org, www.coniferareacouncil.org, www.gregorygreer.com, and www.leocompliment.com

Greenwood Village, Co

• Assisted District and Area Managers with wholesale and retail sales of Chrysler Corporation vehicles.• Tracked CRM response rates hourly sending out updates, I worked with Area and District Managers to contact dealerships that were not answering their leads as they should and took the Denver Business Center from the bottom third of the company to the top third.• Helped the Chrysler Digital rep evaluate under-performing stores and put together a presentation that has been used to show how answering leads quickly and professionally can directly affect close rates and ultimately sell more vehicles.• Helped plan/setup the SRT marketing display at the Mopar Mile High Nationals Block Party in Golden Colorado.• Personally reached out to the Viper club in order to have members bring out their cars to be a part of the display and personally created nice personalized window stickers for each Viper owner as a token of appreciation.

Conifer, Co

• Was hired on as entry level sales associate• Quickly proved my strong aptitude for sales, and quickly moved up the ranks, ultimately taking over the EasyTech department as the EasyTech Expert• Perform intake analysis on computers, diagnose them and offer the proper solution to every customer.• Since having a management role in the EasyTech department, EasyTech Service revenue has grown from $26,000 to over $260,000 per fiscal year. This places the store at the top of the division and in the top ten percent of the company.

Sold STIHL Chainsaws, weed whackers, cutters, drills and equipment at Aspen Creek Hardware True Value. Performed superb customer service, ran the fork lift, took merchandise off of the truck and stocked it on the shelves, Blocked the merchandise.

Denver, Co (Dia)

• Served as an additional job site supervisor over one to five subcontractors being worked on at DIA• When overnights were needed I served as the jobsite supervisor over all subcontractors performing work on the jobsite, my crews worked safe, performed all pertinent duties and kept the project on track.

I cut down all of the trees at the Conifer Town Center prior to construction so that the property would be ready for excavation.

Bachelor Of Science (B.S.), Business Administration (Marketing Enphasis), 3.054

Courses that will always help me in the business world include: Technology in Business, Managing Individuals and Teams, Principles.

Aa In Business, Business Marketing

Activities and Societies: Accepted into Phi Theta Kappa.Several important classes that will be useful in my future, including: Accounting.

Engineering/Business, Civil Engineering, Economics

Activities and Societies: CSM Football Team(2005-2007) CSM Republicans(2007-2010) American Society of Civil Engineers I was the president.