Praveen Kumar, Itil ® V3 Email & Phone Number

Kochi

Delivering end-to-end technology solutions in line with strategic business objectives and priorities.Responsible for Customer Satisfaction, Program P&L and ensure that development projects are delivered on-time,meeting quality expectations from Client.Manage customer expectations on scope changes, ensure systematic change management procedures to be followed & smooth transition from Go-Lives to Operations support phase for development projects.Staff Resources, monitor… Show more Delivering end-to-end technology solutions in line with strategic business objectives and priorities.Responsible for Customer Satisfaction, Program P&L and ensure that development projects are delivered on-time,meeting quality expectations from Client.Manage customer expectations on scope changes, ensure systematic change management procedures to be followed & smooth transition from Go-Lives to Operations support phase for development projects.Staff Resources, monitor and control Program Cash-flows, define & manage client contracts,optimize resource utilization, track & control schedule variations. Control overall cost & explore ways to increase revenue & penetrate accounts.Control / Detect Delivery Failures / Escalations - Monitor project delivery status from clients, track SLA & configuration completion status, ensure performance & load test completion.Performance Management of employees - Retain key performers and motivate individuals to deliver best results and provide support to team members during times of escalation & slips.Responsible for management of moderate to some highly complex solutions consisting of multiple work streams and/or projects that support the achievement business objectives.Provide technical insight, oversight, strategic context, direction and leadership to the teams involved.Develop and maintain client relationship and increase CRR.Define and agree incident categories and priorities in conjunction with Problem Management.Responsible for delivery of multiple projects in various technology Cordova/IONIC Framework/Angular JS, PhoneGap, Node JS, Backbone JS, LAMP technologies. Show less

Responsible for defect-free on-time delivery, validate estimates & budgets, staff resources, mitigate risks and tailor delivery methodologies to suit different engagement types.Manage team, including development and mentoring in ensuring quality standards Proven ability managing multiple projects. 3 years of experience running concurrent project tracking.An ability to build positive relationships with internal teams and external clients. Capable of leveraging… Show more Responsible for defect-free on-time delivery, validate estimates & budgets, staff resources, mitigate risks and tailor delivery methodologies to suit different engagement types.Manage team, including development and mentoring in ensuring quality standards Proven ability managing multiple projects. 3 years of experience running concurrent project tracking.An ability to build positive relationships with internal teams and external clients. Capable of leveraging communication and negotiation skills to effectively manage quick-turn client requestsProject Plan, Execution and reporting are one of the main goal in this profile.Selected by CEO to take on Project Manager role based on solid project-management success for fortune 500 customers management.Job Profile involves Creating a Requirement Spec for each module and allocate those to the team.Analysis Competitors Functionality and Pricing. Implement those in the project.Put in place a Project Plan to complete the feature identified.SRS Creation for Reverse Engineering of our project from Lotus Notes to Oracle 9i and Java.Co-Ordinate with Development Managers to Complete the Functionality Spec. Co-Ordinate with Sales Team to generate Sales Leads and Improve closing.Organize E-Mail Campaigns and presenting Demo to leads and new customers to start using the product.Developed in Java and Oracle 9i. My Job Profile involves documentation for reverse engineering for the Existing Product in Lotus Notes to Oracle 9i and Java. Show less

Implementation of Dealer Software and Dealer website offline solution.Consulting the Dealer for the usage of the software.Troubleshooting the Dealer Software and Dealer Website offline Solution.Training the Dealer’s Data Entry operators and Dealer sales Persons.Organize meeting with Development team and QA team with the feedback from the clients.Responsible for data integrity between client software and SAP.

Itil ® V3, Information Technology

Activities and Societies: ITIL V3 Certification

M. Sc, It

Gniit, It

B. Sc, Cs