Product Manager
Delhi, India
App Enhancement - Live Classes Enhancement: Played a crucial role in delivering a seamless experience for Live Classes by meticulously resolving any disjointed experiences, thereby significantly improving the overall user satisfaction and engagement.Voice User Interface (VUI) Development: Designed and implemented an advanced Voice User Interface (VUI) to boost the chatbot's efficiency in addressing a wide range of student concerns. This innovative feature not only enhanced user interaction but also achieved a 30% reduction in resource usage, leading to notable cost savings.Usability and Accessibility Assurance: Conducted thorough testing to identify and resolve usability issues in the existing version of the product. Ensured that the final product was free from any usability or accessibility barriers, thereby providing an inclusive and smooth user experience for all users.Admin Panels Development: Designed and developed comprehensive admin panels tailored for various key entities, including the Study Center, Regional Center, and Student Support Center. These admin panels significantly improved administrative efficiency and streamlined operations.Capability Matrix Creation: Compiled a detailed Capability Matrix that outlined both the built-in capabilities of Microsoft and the specific capabilities required for our product. Job Search Page Design: Created a dedicated and user-friendly job search page, featuring a trendy and contextual Search Filter Panel. This design greatly enhanced the user experience by making job searches more intuitive and efficient.Utilization of Microsoft Capabilities: Skillfully integrated all relevant Microsoft capabilities into the neX design, including features such as assignments, Live Classes, and adaptive Cards.