Led the Design and Dev Team for the GuideMe ipp (Name changed), a B2G application impacting millions of Learners’' livesWrote user stories, along with the corresponding use casesImplemented and optimised Persona Creation, User Journey Map, task flows, User Stories in order to build an informed and impactful designIntroduced a percentage feature \here the app filters the best results for learners to find their best-matched mentorImplemented automated filtered data for Leaners, eliminating the need for them to put effort into finding the best matchIntroduced Video calling featureCompiled KPIs for all major features and conducted corresponding tests

App Enhancement - Live Classes Enhancement: Played a crucial role in delivering a seamless experience for Live Classes by meticulously resolving any disjointed experiences, thereby significantly improving the overall user satisfaction and engagement.Voice User Interface (VUI) Development: Designed and implemented an advanced Voice User Interface (VUI) to boost the chatbot's efficiency in addressing a wide range of student concerns. This innovative feature not only enhanced user interaction but also achieved a 30% reduction in resource usage, leading to notable cost savings.Usability and Accessibility Assurance: Conducted thorough testing to identify and resolve usability issues in the existing version of the product. Ensured that the final product was free from any usability or accessibility barriers, thereby providing an inclusive and smooth user experience for all users.Admin Panels Development: Designed and developed comprehensive admin panels tailored for various key entities, including the Study Center, Regional Center, and Student Support Center. These admin panels significantly improved administrative efficiency and streamlined operations.Capability Matrix Creation: Compiled a detailed Capability Matrix that outlined both the built-in capabilities of Microsoft and the specific capabilities required for our product. Job Search Page Design: Created a dedicated and user-friendly job search page, featuring a trendy and contextual Search Filter Panel. This design greatly enhanced the user experience by making job searches more intuitive and efficient.Utilization of Microsoft Capabilities: Skillfully integrated all relevant Microsoft capabilities into the neX design, including features such as assignments, Live Classes, and adaptive Cards.

I worked with OnSumaye as a Sr. UX Designer. Got the unique experience of working on diverse set projects. Have worked on some in-house and client-based projects. Have coordinated with third-party research teams and built products.Have redesigned the Client/Partner Portal to improve Search, Navigation, and other Usability issues.1. Have coordinated with the external UX research team. They haveconducted UX research and given a long list of proposed ideasand solutions. We formulated and converted them intowireframes and interactive prototypes.2. Have envisioned and created the wireframes for all the majorentities of the client.3. Have redesigned the Client's Partners' registration workflow.4. Implemented Rebranding across the portal. Have implemented anew style guide(Logos, Design elements, images) in the portal.5. Implemented Rebranding across the portal. Have implemented anew style guide(Logos, Design elements, images) in the portal.6. Introduced and apply the Design Sprint approach to find a product-related solution.7. Have also conducted scenario-based testing on the product and coordinated with the developer to resolve the same.

I've been working with Accenture since 2014. I've been experienced with multiple facets of work and related culture. Being a lead I've been enjoyed various technical and professional challenges and learn problem-solving skills. Accomplishment - 1. Led 20+ Email Campaign Projects.2. Design and Monitor the Effort Management tool for internal work assessment. 3. 50+ brainstorming session(Project/Tool/process) completed.4. 50+ training sessions given new intrants about the product and services.5. 10+ Rebranding projects(Independent/Inhouse/Client) successfully completed.

I had 3 years of experience as a Web Developer with SaamsInfology. Here I’ve been exposed to multiple challenging projects like Banking, Social Networking, B2B, etc. I used HTML/CSS/Javascript/WordPress to create web-based and other projects. I also handled visual design work as well.Highlights -1. 15+ Projects(Websites/Portal) have completed.2. 20+ Graphic related project using Corel Draw, Illustrator, and Photoshop.3. 20+ Websites Led and design.4. 20+ Animated and Vector-based projects have been done.