Vivek S. Email & Phone Number

Seattle, Washington, United States

As a Tech Lead, I lead the design and implementation of end-to-end analytical solutions that drive supply chain productivity. I oversee the development of BI reporting and dashboarding tools that translated business requirements into well-architected, maintainable solutions for Rack Supply Chain strategy.✅Achieved cost savings of $$ million across our Transportation operations, all while maintaining a 95%+ on-time delivery performance.✅Improved supplier compliance on inbound products by 50% in the second half of 2022 compared to the second half of 2021.✅Formulated a business intelligence framework for monitoring supply chain financial achievements and potential risks, which led to supplier base consolidation. Additionally, I introduced a service model for audit failures, resulting in savings of $3M+

Seattle

Own the collection and delivery of data and insights for Nordstrom’s Supply Chain Organization. Provide ongoing data support, performance analysis, and reporting. Help enable the growth and a reliable efficient Supply chain model to serve customers and stores across Nordstrom.✅ Managed and worked with data experts focused on business intelligence, data analytics, BI infrastructure and tools, and web-based internal business applications.✅ Revamped reporting processes, and implemented agile methodologies and code reviews.✅ Designed, implemented, and supported end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective.✅Managed the Weekly Business Review (WBR) for VP of Supply Chain by synthesizing information.✅Coordinated projects between technology, product, strategy, and business teams.✅Led modernization and deprecation initiatives.✅Provided ongoing data training to our analytical community for Nordstrom’s real-time analytic platform.✅Empowered decision-making by developing engaging and insightful dashboards, visualizations, and reports.✅Built relationships with executive management and key departments including product, store engagement, DC's, finance, warehouse management, reverse logistics, and inventory planning.✅Facilitated BI team’s project Jira intake process, including requirements gathering, backlog prioritization, and communication. Balanced high-priority and competing projects within a demanding environment.✅Used Python, SQL, and other tools to automate multiple daily, monthly, and quarterly business processes resulting in saving time.

Seattle, Washington, United States

As Founder and CEO of Proton Datalabs, I empower small and mid-sized businesses by delivering cutting-edge AI and data-driven solutions. Our custom technology helps companies optimize their operations, drive sustainable growth, and discover untapped opportunities. We focus on creating efficiency, conserving resources, and providing the innovative tools businesses need to thrive in an increasingly competitive landscape.

Greenville, South Carolina Area

Led projects independently, Developed and implemented large-scale reporting solutions. Introduced scrum, significantly improving product development. Worked closely with various cross-functional teams to design optimized reporting systems for predictive, descriptive, and decision support models.• Acted as an expert in business intelligence methodologies and processes. Identified BI requirements and established objectives by interviewing users, analyzing data and processes/operations• Worked with data engineering and software development teams to enable the appropriate capture and storage of key data points, ensuring data integrity, data validation, and data warehouse improvements• Manage issue resolution and decision-making for multi-million projects. Partnered with lead analysts, technology leads, DBAs, and QA team to deliver projects on time and on budget, maintaining communication with higher management.• Rebuilt existing reports which improved performance, ensured accuracy and reduced manual operations• Wrote python script to extract data from different source systems, reducing man-hours by 95%• Built datasets, metrics, and KPIs supporting business goals

Greater Atlanta Area

• Worked closely with business and operations leadership, including c-suites executives, to define the technical product and provide updates on the program• Reduced the customer acquisition cost (~10%) by identifying credit-worthy customers for promotional activity• Reversed a year-long customer decline from -2% to +3% month to month with the redesign of a new credit risk model• Marketing Aspect: Identify credit-worthy customers for the promotional activity in order to reduce the cost of customer acquisition.• Performance Aspect: Develop risk models involving credit and operational risk (Asset Quality) for analyzing the current and identifying the potential risks. (Increase the topline)• Bad Debt Management: Monitor the scorecard, population stability, scorecard performance, and vintage analysis. (Delinquency reports)• Forecast the future behavior of a new credit applicant by predicting loan-default chances or poor repayment behaviors at the time the credit is granted.• Mentored and trained Analytics Support team, assisted in DBA responsibilities (security audits, tuning)• Ran quarterly SQL & SSRS technical training for the department

Miami/Fort Lauderdale Area

• Lead the program from inception to completion across all SDLC by working closely with business and cross-functional project teams.• Drive the Agile transformation in the organization, including the adoption of best practices, tools, and metrics.• Work with Product owners on defining the roadmap and release planning & ensure the backlog is healthy.• Organize Scrum ceremonies, remove impediments, resolve conflicts, and protect the team from external interferences• Manage project scope, schedules, and budget and define key KPI’s to measure and monitor project progress.

Pune Area, India

Client: CITI BANK• Led a cross-functional global team of 20+ sizes and a $3+ million budget for a major global business transformation initiative, including providing direction to a 20-member team of business analysts, developers, and project managers across three countries (the US, EMEA, and India).• Led production readiness meetings. Engaged in release planning and sprint/iteration planning; conducted scrum planning meetings, daily standup calls, and retrospective meetings; updated status in JIRA.• Facilitated sprint planning, daily scrums, stakeholder meetings, and software demonstrations to the product team and maintained a team focused on project backlog and project timeline. • Coordinated issue resolution and decision-making. Partnered with lead analysts, technology leads, DBAs, and QA team to deliver projects on time and on budget, maintaining communication to the higher management.• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown. Provided education and reinforcement for scrum methodology and agile framework to team members and other key stakeholders.

Mumbai Area, India

Global Trading Profit & Loss (‘GTPL’) is a Citi strategic and 'Best in Class' cash product processor. The system is designed to calculate and post profit & loss associated with the firm’s (Institutional Clients Group) proprietary accounts to General Ledgers and provide position data to various downstream consumers.**Software Engineer | Technology Lead |Technology Project Manager / ScrumMaster **Roles and Responsibilities:Led a team of 10 members for multiple complex Integration projects with an annual budget of $4M across 3 projects. Managed ~100 tickets per month and reported on SLA to the client's higher management.• Served as Scrum Master for development and maintenance team; led continuous improvement meetings.• Initiated JIRA board used by 75 team members for tracking Agile projects. • Partnered with product owners to create, prioritize, and maintain product backlog, helping team focus on delivering business solutions with the highest customer experience impact.• Led team of business analysts, functional managers, business project managers, and project support staff including architects and DBA to create, maintain, and manage project schedules.

Master'S Degree

Bachelor’S Degree