Assist in the strategic direction of technology and liaise with clients, team members and project managers to specify, architect and convert presales opportunities. Working with Business Managers to respond to RFI/ RFPs; develop business proposals and Proof of Concepts (POCs) instances. Assist in the estimating and planning of projects, as required. Perform an active role in the collaboration between technical and creative teams, to ensure the application meets the high standards… Show more Assist in the strategic direction of technology and liaise with clients, team members and project managers to specify, architect and convert presales opportunities. Working with Business Managers to respond to RFI/ RFPs; develop business proposals and Proof of Concepts (POCs) instances. Assist in the estimating and planning of projects, as required. Perform an active role in the collaboration between technical and creative teams, to ensure the application meets the high standards associated with our business. Responsible for the successful technical delivery of all projects to clients. Show less

Created and managed a complete client implementation lifecycle for various customers. This involved pre-sales meetings and demonstrations, project initiation, planning and requirements gathering, project execution, training, and finally project wrap up activities. Account management, software delivery, and management of technical support staff. Established corporate policies, procedures, and service agreements. Responsible for reporting directly to the executive management team.

Worked as a Project Manager /Application Support Manager being responsible for application support and enhancement of Emirates Holidays’ applications. Managed end-to-end Enhancement projects including requirement gathering, performing impact analysis, agreement on changes, development of enhancements, integration testing, staging and deployment of enhancements with user training and sign-off.Involve in project initiation, execution, control, monitoring, and implementation. Involved… Show more Worked as a Project Manager /Application Support Manager being responsible for application support and enhancement of Emirates Holidays’ applications. Managed end-to-end Enhancement projects including requirement gathering, performing impact analysis, agreement on changes, development of enhancements, integration testing, staging and deployment of enhancements with user training and sign-off.Involve in project initiation, execution, control, monitoring, and implementation. Involved in the implementation of Emirates Holidays’ products and enhancements with complete implementation life cycle as project /implementation manager Budgeting, Costing, Planning, Solution Designing, Customer Communication, Team Management and Milestone Tracking were the core responsibilities of this job. Monthly project and support related reporting to senior management. Managing and monitoring first level and second level support to business customer as per defined in agreed Service Level Objectives (SLO) and Service Level Agreement (SLA). Effectively managed core team with multi-cultured environment. Simultaneously managed six projects of different verticals /Domains. Show less

Directly responsible for all public sector projects across Pakistan. Successfully managed 7 different projects in all four provinces of Pakistan. Heavily involved in Pre-sales activities along with Sales team for all new prospects with public and private sector.Compliance to the objective of quality assurance & dissemination of information about quality assurance activities and results across organization. Managed huge number of implementations across Pakistan from medium level to… Show more Directly responsible for all public sector projects across Pakistan. Successfully managed 7 different projects in all four provinces of Pakistan. Heavily involved in Pre-sales activities along with Sales team for all new prospects with public and private sector.Compliance to the objective of quality assurance & dissemination of information about quality assurance activities and results across organization. Managed huge number of implementations across Pakistan from medium level to high level within variety of domains and verticals. Worked as a Support and Enhancement Manager for Government, Semi Government, Public and private sectors of Pakistan. Hands on experience on different UML modeling tools, like Rational Rose. Headed the team of more than twenty-four resources in variety of disciplines including Associate Project Managers, Business Analysts, Technical Team Leads, System Solution Architects, Database Architects, Requirement Gathering Engineers, Project Coordinators, Quality Assurance Engineers, Quality Assurance Auditors and Software Engineers. Feasibility study and providing recommendations for acquisitioning of infrastructure, project initiation, team formation, execution, tracking, control, monitoring, trainings, implementation and project closure. Ensured adherence to CMMI Level-5 policies and implementation of processes. Administrative responsibilities include appraisals, evaluations, costing, budgeting, profitability, productivity health ratio and reporting to higher management. Show less

Worked as System Analyst in Engineering Services and MIS Department of the company. Developed Engineering based applications including ERP system. Responsibility included: o Network administration System administration including Windows, Sun Solaris, HP Unix and Linux systems Gathering users’ requirements and performing the analysis of given requirements Designing & implementing the application Providing end users’ training. Infrastructure… Show more Worked as System Analyst in Engineering Services and MIS Department of the company. Developed Engineering based applications including ERP system. Responsibility included: o Network administration System administration including Windows, Sun Solaris, HP Unix and Linux systems Gathering users’ requirements and performing the analysis of given requirements Designing & implementing the application Providing end users’ training. Infrastructure management, team development to support the network users and for in-house development, Setting up procedures for SDLC, Vision incorporation to meet upcoming challenges for IT. Show less