●  Worked in structuring the Partner support team and analyzing the issue pattern for long-term fixes.●  Highlighted business case in developing the configuration of the system that directly enhances the experience of the suppliers with direct involvement of product and development.● Worked with cross functional teams to enable the technology for supplier facing issues.●  Team management and managing KPI including productivity, quality, and process changes in multiple categories.●  Managing stakeholders and ability to handle delivery management.● Analyzing data, validating gaps, driving inter function decisions with ops, tech and product teams. Problem solving skills and identifying opportunities to eliminate process redundancy.● Program eligibility adoption for fulfillment centers at Walmart US.

● Worked in establishing the first digital platform for enterprise system using SAP as backbone.● Enabled catalog content in Ariba for Global marketplace with initial benchmark of Hackett.● Within 2 years of working along with various stakeholders was able to achieve 35% volumes of order completely automated through catalogs overall reducing the ad hoc volumes.

● Handled day-to-day volumes of the assigned TT and ensure the given SLAs are met as per quality standards.● Update/correction of different attributes like Title, Colour, Department name, Number of Units, Bullet points, Product Description, Image etc. by GIM● Maintaining records of work received and work performed by timely updating trackers and sending out of reports to the retail on weekly basis.● Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for product details and other product-related information.● Content creation, population of content from various sources (including research on the internet), identifying and correcting errors / complaints.

- Experience in Functional, Regression, Integration, System, Platform Testing.- Experience in testing of Web applications.- JIRA ticketing for all the current projects.- Preparing Test Cases by understanding project requirements from functional requirement documents.- Having knowledge of Advance Excel and other MS Office tools.- Mapping content from old LMS to new LMS.- Testing the functional aspects of a learning module.- Creating bug-logs.- Involved in Quality Check.