Patrick Saeger Email & Phone Number

San Diego, CA, US

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Elite Business Ventures and its PosterElite division is the leading provider of labor law posting compliance products and services for the HR, HCM, Payroll, PEO, and adjacent business service industries that are focused on helping employers mitigate risk and simplify compliance under our PosterElite brand. We are committed to helping our partners in these.

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Elite Business Ventures | PosterElite - is a leading provider of innovative labor law compliance products, services, and automation. We simplify compliance for employers, helping them create a better workplace for employees, and avoid costly fines and lawsuits.

Poway, CA, US

PosterElite is one of the most trusted names in compliance solutions for the Payroll, HCM, HR, Benefits, and related industries in the United States. Together with our partner network of industry leading service and technology providers, we've helped over a million businesses tackle the complexities of ever-changing regulations. This regulatory landscape.

Poway, CA, US

Mountain View, CA, US

Health IQ is an innovative insurance startup that uses science and big data to offer special rates for Health Conscious groups such as cyclists, runners, weightlifters, crossfitters, vegans, tennis players and swimmers. Our mission is to improve the health of the world by celebrating the health conscious with social and financial rewards.

Independent Strategy & Operations Consulting ServicesAdvising early to late stage technology companies helping them accelerate growth, make better decisions early in their life cycle, and scale as the company grows.I help companies diagnose systemic problems; develop transformational strategies to improve service quality, efficiency, and results; develop.

San Francisco, California, US

Operations at Zenefits comprised the following functions and departments united in the pursuit of customer success & satisfaction, customer retention, process innovation, and operational excellence:- Implementation and On-boarding Services- Account Management / Customer Success- Customer Support & Escalations- Renewals / Product Expansion- Broker Services.

South San Francisco, California, US

SuccessFactors (NYSE:SFSF) - acquired by SAP in 2011 for $4.5B - provided Business Execution Software as a Service solutions (Human Capital Management, Talent Management, Enterprise Learning, Enterprise HR Information Systems) that drive outstanding business results in organizations of every size and category. The company served 3500+ customers with more.

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Provided executive leadership, strategic direction, sponsorship, and program management for key corporate initiatives, including:Corporate strategy for Customer Advocacy, including the business case, a capability maturity model, and a cross organizational approach for implementation.Led a cross functional team of executives in a company wide effort to.

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Leader and general manager of the global customer support organization, servicing 145K annual service requests from 30 countries in 13 languages. $26M budget, 225 employees world wide plus 2 India-based outsource partners, and centers in Mountain View, CA; Boulder, CO; Camberly, UK, Yehud, IL; Singapore; Delhi, India; Pune, India. Customer champion.

Leader and GM of Amer. customer support org. with 145 pp, $18M budget. Ctrs in Mountain View,CA; Boulder,CO; Delhi,India. Oversight of service offerings, go-to-market plans, field enablement, technology, online support site product mgmt, customer community, business planning, and org. perf. mgmt.Leadership of customer driven agenda, driving operational and.

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