• Managing Corporates and Partners portfolios, including top brands.• Overseeing health of clients portfolio, arrange and lead account reviews, manage customer engagement and retention.• Identifying client's challenges and proposing strategic direction.• Undertaking contract and pricing negotiations.• Coordinating with cross-functional teams and leveraging resources from them to ensure resolution on account issues.• Spearheaded a major project with long term year on year retainer revenue.• Overseeing service-levels as an escalation point.

• Managed Corporate portfolio including SAF, JTC, VivoCity, Sentosa, and Thai Airways. • Ensured clear and precise communication of Clients'project briefs to internal teams for execution of projects from start to end (varying from press ads, print, online/digital, and to outdoor platforms). • Liaised and coordinated with several stakeholders on development, execution, and timely submission of projects/marketing collateral to meet tight deadlines.