Puja Bhattacharjee

Puja Bhattacharjee Email and Phone Number

ITIL Certified, IT Analyst, ITSM ServiceNow, Agile Project Management, QA @ Tata Consultancy Services
bombay, maharashtra, india
Puja Bhattacharjee's Location
Kolkata, West Bengal, India, India
About Puja Bhattacharjee

In my recent projects my main work area was to do requirement analysis and Planning on project scope with business, BA and project team through daily scrum meetings and governance call. Facilitating environment and resource allocation, Gathering and tracking all required documents and updates from business and project team in JIRA, Excel and presenting to client whenever required. Regular project tracking including daily incidents, deployment updates, KPI, SLA tracking, Defect tracking, Cross functional team management. Used tools like ServiceNow for ITSM, Jira for test management, Defect tracking and Release management. Facilitated projects for data migration and updating in different servers, databases, windows, handling development and support team of 30 + members. Coordinating between multiple infrastructure support teams for Incident and change Management, deployments and smooth processing of BAU maintaining SLA, Responding to crisis and emergency situations with patience and proper communication following Agile methodologies, resulting in a successful delivery of the respective project. I have mainly focused on Retail CPG and Utility sector, willing to explore more domains!

Puja Bhattacharjee's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

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ITIL Certified, IT Analyst, ITSM ServiceNow, Agile Project Management, QA
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Puja Bhattacharjee Work Experience Details
  • Tata Consultancy Services
    It Analyst
    Tata Consultancy Services Sep 2021 - Present
    Kolkata, West Bengal, India
  • Tata Consultancy Services
    System Engineer
    Tata Consultancy Services Feb 2016 - Aug 2021
    Kolkata, West Bengal, India

Puja Bhattacharjee Education Details

Frequently Asked Questions about Puja Bhattacharjee

What company does Puja Bhattacharjee work for?

Puja Bhattacharjee works for Tata Consultancy Services

What is Puja Bhattacharjee's role at the current company?

Puja Bhattacharjee's current role is ITIL Certified, IT Analyst, ITSM ServiceNow, Agile Project Management, QA.

What schools did Puja Bhattacharjee attend?

Puja Bhattacharjee attended Kiit University.

Who are Puja Bhattacharjee's colleagues?

Puja Bhattacharjee's colleagues are Dixit Dangi, Sakthy Priya P, April Oandasan, Xóchitl V. Ordóñez, Mayur Chotaliya, Meelu Jha, Adil Gotlaseth.

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