• Handled 3 E2E project management cycle and currently handling the umbrella of 5 Projects of a Programme, implementing Prince2 methodology for governance & Waterfall and Agile for delivery as per the digital delivery framework of client• To perform end to end project management cycle right from initiating, planning, executing, monitoring, and controlling and closing• Handling the sprint events (planning, daily scrum, review & retrospective)• Strategic planning with the available resources, delivering benefits to the client• Chairing the boards and review meetings with customers and stakeholders maintaining effective communications and negotiations• Generating programme health check dashboard and MIS reports monthly - cost tracker (actual & forecasted), RAID (risk management), issue log, resource planner, milestone progress (project schedules), benefit tracking & change request management• Managing the traditional legacy system using the waterfall methodology where mostly the 68% is on the maintenance phase considering the SDLC

• Led production support of Brazil Go-Live for P2P modules, as Techno Functional at L2 level• Instrumental in Brazil Localization for Oracle IR Module• Used JIRA & ServiceNow to create & updated tracking development & ticket management respectively• Participated in the sprint review (agile project) during the delivery phases• Instrumental in release management for major releases during deployment• Helped streamline repair processes and change management by updating procedures for support action consistency

• Designed Project Planning & Scheduling tool globally for client in their different ERP's (Oracle Apps & JDE) using Clarity and Open Workbench• Maintaining Project QA & Compliance to ensure what is being delivered is correct and fit for purpose using tools, processes, meeting reviews, document reviews & solution reviews• Handled effort tracking and task allocation for a team size of 300+ (including resources from Europe & NA)• Assisting the PM in all the project management activity, including MIS reporting for financial and billing, risk register, resource planner• Task creation, time tracking and MASC reporting resulting to billing reconciliation • Supervised work of contracted employees to keep on task for timely completion• Mentored budding PMO’s

As an Associate Business Manager in Client Facing Unit, I am handling the entire Entertainment Genre-VAS business of one of the leading telecom operator. I am handling this entire portfolio with numerous product types and I am responsible for its features and market value.

• Handling cross operator functionalities which include the following:a. Standardization process of the internal system (OS, Network) of all the operators.b. Reconciliation of NOVA and PRISM.c. SM and HERMES integration.d. Application version update for all the operators.e. Monthly review data collection and comparative analysis of all the operators.f. Deletion of all the applications/products which are dead but still present in the NOVA.