Samuel Pulido Email & Phone Number

Toronto, Ontario, Canada

Lead, direct and coordinate the daily management of the assigned projects around the GTA.Provide safety leadership by monitoring of safety performance of project team and subcontractors.Planning, scheduling, setting objectives and controlling activities during the renovation phase.Supervision and development of project team members throug regular feedback.Administration and management of prime contract and subcontractors.Manage project budget and billings and work with accounting to ensure timely payment of A/R and A/P.Review and analysis of cost and identify revenue opportunitiesWeekly reports to the CEO and Financial team.Maintain positive relations and communication with clients, consultants, designer, subcontractors and the rest of the team.Manage of BuilderTrend system to coordinate more efficiently each project.

Oakville, Ontario, Canada

• Provide client service managing client’s expectations by solving the day-to-day requests and resolving any special issue. Responded to customer’s requires regarding complex or escalated technical issues in a timely, friendly and professional manner.• Manage custom solution operations by adapting to each client’s set up/ needs, understanding each client’s category area.• Develop both new and established vendor-customer relationship to consistently meet sales target in the assigned industry offering factoring solutions.• Manage all the activities required to achieve the day-to-day goals.• Approve and process client’s daily funding request on factoring invoices.• Implement risk identification and mitigation by reducing outstanding balances and minimize credit risk.• Ensure customers compliance. Resolve problems and irregularities as needed with a client focused approach.• Communicate and coordinate with colleagues as needed to ensure the best quality service to the client.• Provide general customer service/ support with a positive, professional attitude.• Manage relationship with stakeholders.

Ontario, Canada

• Managed the implementation project to deliver reports and customer shipping statistics.• Monitored deliveries and communicated with clients daily to ensure requests were processed effectively. • Organized and classified goods in accordance with warehouse standard procedures. • Supervised a staff of 2-4 people ensuring health and safety standard procedures.• Supervised the dispatched and received materials and report any surplus or missing Items.• Guaranteed the correct delivery of goods to the specified destinations according to the schedule and regularly conduct audits and evaluations.• Supervised warehouse staff, ensuring health and safety standard procedures.• Identified and contributed to potential improvement areas as well as recommended a viable plan of action when needed.• Monitored employee performance to achieve monthly/ annual goals.• Worked closed with the General Manager and stakeholders to resolve issues/ conflicts that impact the company’s goals and affect the daily/ regular operations.

Venezuela

VENEZOLANA DEL VIDRIO, C.A.• Worked closely with project managers (as a product owner) to develop projects ensuring adherence to quality standards and defined timelines. • Negotiated and executed the purchase of minor raw material, spare parts and services for the company manufacturing plants (2 Locations) according to specifications of international suppliers. • Analyzed RFQs according to specific requirements and under the Public Procurement Policies• Constantly monitored purchase orders, ensuring the compliance of suppliers with the scheduled delivery date and the quality of the materials.• Provided required information to the freight forwarder agent to ensure an effective import process.• Trained and supervised new purchasing staff within the Purchase Department.• Worked together with Finance Department to improve financial efficiency.• Coached new staff within the Purchasing Department.• Worked closely with Project Department to achieve multiple projects in the factory.• Proactively resolved issues (Quality issues, Material shortages) with vendor and internal customers, utilizing organizational and problem-solving skills

Valencia - Venezuela

ORVAL, S.A.• Built strategic plans with John Deere’s goals to anticipate machinery and spare parts demands.• Captured and maintained the human resources needed to successfully lead the branch´s sales activities of machinery, parts, service, and administration.• Verified and optimized the branch´s assets management (fixed assets, AR, inventory)• Managed team capacity and the cost of support to help achieve JD’s goals at the service department.• Identified business opportunities in the local area and coordinated with the headquarter branch the strategies needed to capture growth advantage.• Developed and presented monthly and quarterly budget reports for senior executives.• Managed conflicts with clients’ support, credit balances and waiting time on spare part / machinery orders.

Valencia, Venezuela

ORVAL, S.A.• Led a support team and improved the customer experience though a strong client relationship.• Conducted market research of spare parts for John Deere machinery in Venezuela.• Determined sales strategies for spare parts after evaluation of daily and monthly sales.• Monitored and analyzed Spare Parts Inventory turnover.• Tracked markets ‘behavior to guarantee quality service (ordering parts in advance)• Conducted the John Deere On-line training for the spare parts´ sales team (John Deere University)• Managed Inventory reconciliation in a daily basis and year Cycle count

Diploma In Creative Advertising, Creative Advertising

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General

Bachelor'S Degree, Yes