◻️ Directed all aspects of the business relationship clients and key personnel within customer companies; built client loyalty by providing an exceptional client experience through delivering trusted advice. Was instrumental in helping the sales team to generate more opportunities for further sales with key clientele▪️ Negotiated terms and conditions; facilitated analysis and reporting of results, business development, and marketing plans.▪️ Proactively established, developed and maintained strong client relationships through regular contact and by providing timely, value-added information, advice and recommendations. Developed and implemented strategies to maximize revenues and worked closely with internal and external center of influence to generate business in order to grow the book.▪️ Secured new business relationships through systematic contact strategies. Worked with communications team to develop and implement public and media relations plans, as well as all marketing and promotional materials.▪️ Managed customer escalations for conflict resolution and ensured quality assurance and customer satisfaction.🔹 Achieved client relationship targets and KPI’s as set by the company. Liaised with internal departments to ensure client needs are fulfilled effectively. Negotiated with companies to get better deals for customers.

◻️ Handpicked to achieve revenue and market share targets via developing business from new prospects and untapped markets. Executed tactical and long-term solutions to achieve a variety of goals. Built and managed trust-based relationships with stakeholders, industry partners, and clients, from C-Level decision makers to front-line associates▪️ Developed targeted marketing campaigns, showcasing the company’s reputation for quality and reliability, and promoting the identification of the corporate brand – increased profit margins by 2% through maximising new product introductions.▪️ Managed $30,000 marketing budget and associated market P&L to develop and execute marketing strategies, budgets, and sales plans for Packaged Tea business segments, which resulted in 8% growth of customer base.▪️ Maintained operational budgets and schedules; ensured the implementation of all promotional projects, as well as client satisfaction and operational efficiency. Expanded penetration in new markets and directed business development. ▪️ Advanced and implemented public and media relations plans, as well as all marketing and promotional materials.

⬜ Recruited to conduct quantitative surveys, which also involved field interviews and focus group interviews – strategized and formulated research projects along with analytical procedures, and generated research reports▪️ Briefed interviewers and researchers for commissioning the research. Determined and managed schedules and budgets for each project and offered strategic advice to clients on how to best use research findings.▪️ Provided data analysis, developing reports, interactive dashboards, and internal procedures. Supported multiple levels of management to evaluate initiatives. Implemented best practices and utilized statistical software to analyze and mobilize quantitative data. Analyzed data, literature requirements, and technical solutions to summarize results for interpretation.▪️ Demonstrated excellence as a subject matter expert in data and analytics, including statistical analysis and forecasting.

As an Intern Business Developer, I was involved in dealing with unique and thought provoking concept to generate business at unexpected places and quantity. I am benefited with the knowledge of Guerrilla marketing technique. I also coordinated with marketing team to improve business.

I was involved in conducting detailed market study to analyze the latest trends and track competitors. I was also involved in conducting basic analysis and research of the industry that the customer belongs to. I have provided significant analysis to the development of solutions for the complex problems.

▪️Planning and taking part in the launch of new products and involving several different departments in such launches.▪️Reviewing inventory levels and ensuring products availability.▪️Establishing timescales for the development of new products with the product management department.▪️ Using market research data to determine product pricing.▪️ Products Testing with the competitors existing products.▪️ Researching competitor offers and reacts when appropriate.

▪️ Supervising and managing the administrative operations of the company.▪️ Administering a team of 6 members in developing all aspects of the business.▪️ Implementing customer service standards and evaluating employees based on their ability to meet those standards.▪️ Developing inventory control management systems for the inventory department.▪️ Assisting and supporting the financial department in preparation of the budget and other reports and statements.