Director, Client Success
Current
Sep 2023 - Present
AeroLeads people directory · profile
Pulkit Malik Email & Phone Number
Customer Engagement Specialist
at
UiPath
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Engagement Specialist
Location
Australia, Australia, Australia
Company size
Who is Pulkit Malik? Overview
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Quick answer
Pulkit Malik is listed as Customer Engagement Specialist at UiPath, a company with 2825 employees, based in Australia, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Pulkit Malik.
Pulkit Malik previously worked as Director, Client success at Uipath and Sr. Director- Customer Engagement at Actyv.Ai®. Pulkit Malik holds Leadership Development Programme from Harvard Business School Executive Education.
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UiPath
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Profile bio
About Pulkit Malik
Digital Transformation leader with 16+ years of experience, specialising in setting up Customer Success and Technical services practice for fast growing Software Automation & AI enterprises. Have successfully led technical services teams in APAC to deliver high quality platform offerings and impactful ROI to the customers.
Current workplace
Pulkit Malik's current company
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Uipath
9 roles
Pulkit Malik work experience
A career timeline built from the work history available for this profile.
Sr. Director- Customer Engagement
Responsible for scaling platform adoption in South East Asia region, involved with business development and pre-sales activities Managing a set of large customer accounts, driving revenue growth
Dec 2022 - Sep 2023
Technical Account Management Lead- Apac
APAC GTM lead for Technical Account Management, driving ARR growth through premium servicesLed a team of 14 Technical Account Managers, covering accounts of various segments- large, medium, smallDriving upsell and cross sell in managed customer accounts through wider adoption of platform features and offeringsDelivered significant ROI to the customers.
Jul 2022 - Dec 2022
Technical Account Management Lead- Anz
Helped setup Technical Account Management function for ANZDefined engagement model for TAM function and its interaction with other internal support functionsAlong with front end sales teams, helped sell Technical Services by creating custom offerings in line with customer requirements. Resulting in new ARR Established governance with customers to ensure.
Nov 2020 - Jun 2022
Customer Success Director
Was the first Customer Success Manager globally. Helped setup Customer Success Function across APAC, EMEA and US regions. Was instrumental in hiring of CS leadership at UiPathAs a CSM, managed multiple global Customer accounts and helped them achieve great ROI through right platform adoption Created various customer engagement and marketing campaigns.
Dec 2017 - Nov 2020
Sr. Product Manager
Worked closely with product development teams to create competitive platform offeringsWas involved in early stage pitches to global enterprisesOffered technical assistance to the customers during setup and adoption stage
Jan 2017 - Dec 2017
Manager, Microsoft Applications Delivery
Led various business transformation initiatives leveraging digital technologies such as Robotics Process Automation and Data AnalyticsProgram Managed one of largest RPA implementation in 2016 for a UK Utilities major Actively participated in technology solution discussions and new bids / RFPsLed BPaaS (Business Process as a Service) strategy for Utilities.
Aug 2011 - Jan 2017
Technical Services Specialist
Business Situation Manager- managing the IBM & Lenovo global accountsFirst Level (L1) escalation point for the issues related to availability and stability of hosting sites for all IBM business applicationsPrimary point of contact for the global leadership team- Second level (L2) for availability reporting and auditing of the IBM & Lenovo global.
Jan 2011 - Aug 2011
Associate, Programming/Analysis
Convergys Img
Assisted customers with testing the Workforce Management Solution followed by production roll outProvided development support to assist with bug fixes Developed custom automation scripts to eliminate the daily manual checks related to server managementMaintained application documentation for various client implementationsSupported onsite implementation of.
Jul 2007 - Jan 2011
Team & coworkers
Colleagues at UiPath
Other employees you can reach at uipath.com. View company contacts for 2825 employees →
RT
Rachel Trauscht
Colleague at Uipath
Denver, Colorado, United States, United States
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CS
Chulhwan Shim
Colleague at Uipath
Seoul, South Korea, Korea, Republic Of
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IG
Ian G.
Colleague at Uipath
New York City Metropolitan Area, United States, United States
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EV
Elizabeth Viteri
Colleague at Uipath
Carlton, Victoria, Australia, Australia
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RL
Robert Love
Colleague at Uipath
Cambridge, Massachusetts, United States, United States
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HP
Horia Plaveti
Colleague at Uipath
Bucharest Metropolitan Area, Romania
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KG
Kanika Gupta
Colleague at Uipath
Bengaluru, Karnataka, India, India
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NN
Noriaki Nakashima
Colleague at Uipath
Aichi, Japan, Japan
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AA
Adrian Alexandru Macuc
Colleague at Uipath
Bucharest, Bucharest, Romania, Romania
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JR
Jenna Remick
Colleague at Uipath
United States, United States
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Rachel Trauscht
Colleague at Uipath
Denver, Colorado, United States, United States
View →
CS
Chulhwan Shim
Colleague at Uipath
Seoul, South Korea, Korea, Republic Of
View →
IG
Ian G.
Colleague at Uipath
New York City Metropolitan Area, United States, United States
View →
EV
Elizabeth Viteri
Colleague at Uipath
Carlton, Victoria, Australia, Australia
View →
RL
Robert Love
Colleague at Uipath
Cambridge, Massachusetts, United States, United States
View →
HP
Horia Plaveti
Colleague at Uipath
Bucharest Metropolitan Area, Romania
View →
KG
Kanika Gupta
Colleague at Uipath
Bengaluru, Karnataka, India, India
View →
NN
Noriaki Nakashima
Colleague at Uipath
Aichi, Japan, Japan
View →
AA
Adrian Alexandru Macuc
Colleague at Uipath
Bucharest, Bucharest, Romania, Romania
View →
JR
Jenna Remick
Colleague at Uipath
United States, United States
View →
3 education records
Pulkit Malik education
Leadership Development Programme
Bachelor Of Technology (Btech), Information Technology
Education record
St Mary'S Academy
FAQ
Frequently asked questions about Pulkit Malik
Quick answers generated from the profile data available on this page.
What company does Pulkit Malik work for?
Pulkit Malik works for UiPath.
What is Pulkit Malik's role at UiPath?
Pulkit Malik is listed as Customer Engagement Specialist at UiPath.
Where is Pulkit Malik based?
Pulkit Malik is based in Australia, Australia, Australia while working with UiPath.
What companies has Pulkit Malik worked for?
Pulkit Malik has worked for Uipath, Actyv.Ai®, Uipath - Robotic Process Automation, Exl, and Ibm.
Who are Pulkit Malik's colleagues at UiPath?
Pulkit Malik's colleagues at UiPath include Rachel Trauscht, Chulhwan Shim, Ian G., Elizabeth Viteri, and Robert Love.
How can I contact Pulkit Malik?
You can use AeroLeads to view verified contact signals for Pulkit Malik at UiPath, including work email, phone, and LinkedIn data when available.
What schools did Pulkit Malik attend?
Pulkit Malik holds Leadership Development Programme from Harvard Business School Executive Education.
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