Puneet Garg Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Digital TransformationBusiness AnalyticsProcess excellenceSpend and Contact AnalyticsProduct Strategy

Gurgaon, India

New Delhi Area, India

Building Blocks Learning Solutions develops Learning Systems and solutions for individuals and Educational Institutions to make learning a joy-filled and meaningful experience. We have products for grades VI to IX, XI and XII and Engineering college studentsResponsiblities:• Design a tangible programming interface designed to teach programming logic to children • Worked on developing market strategy to promote and build the brand with online channel and enhancing the channel partner to have wide scope at school level (under brand name of Avishkaar )• Formulated a plan to test our product with different set of people in Indian market.• Gather detailed functional requirements and create product requirement documents (PRDs)• Effectively manage trade-offs between costs/schedules versus customer and partner benefits• Ensure PRDs, flow diagrams and wireframes are translated to live product and drive problem resolution on implementation of new features

Gurgaon, India

Responsiblities:• Assigning tasks to team members as per project requirements • Preparing weekly/monthly reports for my Managers to report the project's progress to senior management. • Provide functional and technical direction to the development team and their growth path.• Communication with various stakeholders• Managed & successfully executed high focus implementation projects, delivering Integrated Business process management solutions with multiple service providers.• Designed infrastructure layout for the e-commerce project with ERP integration.• Streamlined and optimized proactive and reactive problem in infrastructure management process.• Developed an automated release process, disaster recovery mechanism and upgraded the capacity for the server.• Developed a product for the setting up market space with respect to technology and supply chain.Project Lead • Attended meeting for pitching the infrastructure solution to client and helping sale team in defining RFP.• Managing and leading the project team. • Managing co-ordination of the partners and working groups engaged in project work. • Developing and maintaining a detailed project plan. • Managing project deliverables in line with the project plan. • Conducted and Documented Gap Analysis by preparing As Is and To Be scenarios • Working closely with users to ensure the project meets business needs and get timely closure of the requirement.• Definition and management of the User Acceptance Testing programme. • Identifying user training needs and devising and managing user training programmes.

Noida Area, India

Role • Infrastructure Lead• Project Lead and onsite coordinator • Release Management• Requirement gathering• Configuration ManagementBusiness Consultancy • Work on project which include multiple technology like cloud, datacentre, CRM tool, network migration, and analytics dashboard as part of infrastructure lead• Requirement gathering, defining and improving processes at client’s end with an aim to increase efficiency and productivity, client workshops, creating functional specifications (writing use cases, flow diagrams etc.)• Work on creating product requirement document and wireframe for telecom client Vodafone and COLT where Single sign on was implemented in SalesForce application.• Architecture diagram for business continuity model for various projects.• Facilitated release management including resource management, tracking, project planning and estimation.Project Lead for Infrastructure • Worked in Canada, managed a team of 5-7 members and co-ordinate multiple projects in infrastructure domain for telecom and retail clients • Worked as key infrastructure lead and dashboard expert on multiple project• Worked with Presale team to conduct feasibility of the project • Work on project which include multiple technology like cloud, datacentre, CRM tool, network migration, and analytics dashboard• Report to infrastructure manager; contribute in planning build and release plan, Developed ANT, python and Web logic script, Maintain production environment and develop plan for future up gradation. • Responsible for maintaining 100% running environment with Service level agreement compliance and ensuring quality services delivered from the India team.• Onsite-Offshore coordinator with HP as a member of Change Control Board and implemented of various ITIL processes in Business Release Planning and Product Deployment.

Certified In Business Analytics, Executive Program In Business Analytics, Big Data, Predictive Analytics

Master Of Business Administration (M.B.A.), It Services And Marketing, General

B. Tech, Electrical, Electronics And Communications Engineering