Punit Kanani Email & Phone Number

Prospect, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• This role assists with the troubleshooting of technical issues for existing integrations as well as providing technical assistance and advice with new integrations within the Flare platform. The purpose of this role in.
• Defining technical solutions for customer integrations
• Consulting work including technical advice and recommendations on existing and new integrations for customers.
• Assessing when there is scope creep and/or additional scoping required and costing accordingly.
• Managing unforeseen risks and coming up with better solutions, so they do not repeat in similar projects in future.
• Work with the Sales team to provide technical information and advice on integration related questions to assist in closing deals.

Sydney, Australia

• Implementing HR specific Web based ERP system.
• Responsible for consulting work such as meeting with clients to gather their business requirements, analyse them and provide them best cost-effective solution.
• Documented procedures and business processes and shared information with appropriate stakeholders.
• Handling daily support calls and answering client's queries.
• Working on fix term projects as well as projects on time and material basis in Agile environment.
• Conduct Training workshops with HR mangers and Integration sessions with Payroll/Finance officers.

Newcastle, Australia

• Developed/Maintained various modules of the.NET applications including talent management, portal applications, CV.
• Upgraded company's existing reporting system which involves working with Silverlight, C# and web services.
• Understanding and interpreting project requirements and software design documents.
• Provided accurate estimates of project efforts and delivered them to required deadlines.
• Remedial coding for critical incident failures in the existing programs as identified by client usage.
• Communicated with the Client Support Officers as required, to uncover end-user technical difficulties, and to answer technical queries. Also proactively developed a number of new tools which assisted company's support.

Sydney, Australia

• Answering Customer Calls and replying to customer emails.
• Stock and order control from PRONTO and SAP ERP systems.
• Supervising and managing team members.
• Modem staging and other ADSL equipment configuration.
• Produce end of the day reports according to KPIs, weekly warehouse consumable report etc.
• Conduct weekly toolbox meeting with other team members.

Master Of Information System (M.I.S), Information Technology

Bachelor Of Computer Application (Bca), Information Technology, 77%

One of the University Top 5