Punit Kapoor Email and Phone Number
• SAP CRM Certified Consultant with over 20 years of experience in managing Global CRM, Big Data, SAP CRM, Loyalty Management and Online Store Management Project.• Professional CRM and database marketing program implementation and management with an emphasis on utilizing the business's data asset and boosting return on marketing spend via customer segmentation, data hygiene, obtaining customer prospect lists, and sentiment monitoring.• Proven experience of End-to-End Accountability, Project Delivery, Revenue Generation and Team Management.• Experience of handling projects for various client across the countries including South West Asia (India), South East Asia (Singapore, Malaysia, Thailand etc.), Middle East / North Africa (UAE, Israel, Turkey, Africa etc.)• Dexterous experience of onsite working at Essen, Germany for Client.
Samsung Sds
View- Website:
- samsungsds.com
- Employees:
- 14426
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Sr. Manager For Global CrmSamsung Sds Mar 2018 - PresentIndia1) Global CRM for Samsung Group• Heading Global Delivery Centre for SAP CRM• Handle a team Size of 13 Resources (SAP ABAPers).• SAP Systems Integrated: SAP Hybris Cloud, SAP HANA Backend, SAP BODS (Business Object Data Service).2) GCRM Portal Management for handling Personality Information Data and Data Destruction as per Global Samsung Security Guidelines• User Personal Information Data Handling (Name, Mobile Number, Email ID etc.).• User Personal Information Data Destruction (As per pre-configured destruction rules).• VOC Management (Data Extraction).3) Loyalty 2.0 Implementation and existing Support • Handling New Implementation Team 14 Members and existing Support Team of 5 Members.• Loyalty Offers, Rule Engine & Campaign Management4) Online Store Management• Dealer Data Validation & Updating• Integration with Google Maps, UBER, Whats App & Payment Gateway (Benow)5) Hybris Marketing 2009 with Whats-App & Data Analytics• Handling Team Size of 8 Resources (other than ABAPers & Data Scientist)• Customer Data Management & GR Creation (Local + Global Sources) -
Lead ConsultantHcl Technologies Limited Aug 2014 - Feb 2018India• SAP Hybris Marketing Project for Lease Plan, Netherland.• Requirement Gathering and BRQ preparation including Client Demos.• Integration with SAP Hybris Commerce, SAP HANA and SAP CRM.• Workflow and Product Recommendations.• Custom Fields Enhancement and necessary assignment in Segmentation.• Business Roles and necessary User Authorizations.• Independently Handling (Offshore) SAP CRM Functional Support for Client ‘Staples' with 1 Technical Support
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ConsultantInfosys Technologies Limited Apr 2011 - Aug 2014India
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Joint Executive ManagerUflex Ltd Apr 2007 - Apr 2011India
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Deputy ManagerNational Council For Cement & Building Material Mar 2004 - Jun 2005India
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Assistant ManagerYamaha Motor India Pvt. Ltd Jun 2003 - Mar 2004India
Punit Kapoor Education Details
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Amity Business SchoolMba: Marketing & Finance -
Delhi College Of EngineeringB.E: Environmental Engineering
Frequently Asked Questions about Punit Kapoor
What company does Punit Kapoor work for?
Punit Kapoor works for Samsung Sds
What is Punit Kapoor's role at the current company?
Punit Kapoor's current role is SAP CRM Delivery Manager.
What schools did Punit Kapoor attend?
Punit Kapoor attended Amity Business School, Delhi College Of Engineering.
Who are Punit Kapoor's colleagues?
Punit Kapoor's colleagues are Seungyoub Lee, Yudhveer Kaswan, Mattia Iodice, Phan Tam Ha, 김창훈, Nguyet Pham Thi, Gabriel De Oliveira.
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Punit Kapoor
Senior Sales Management Professional, Strategic Alliances, Cyber Security, Data Storage, Data Protection, Sales Leadership, Channel PartnersMumbai4yahoo.com, commvault.com, commvault.com, checkpoint.com -
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