. Conducted detailed business analysis, outlined problems, opportunities, and solutions for a large-scale enterprise system.. Facilitated requirements gathering sessions with stakeholders to define project scope and objectives.. Analyzed data trends to identify areas for process improvement, resulting in a 15% reduction in operational costs.. Collaborated with development teams to design and implement software solutions aligned with business needs.. Created comprehensive documentation, including Business Requirements Documents (BRD), Functional Specifications, and process flow diagrams.. Provided ongoing support during User Acceptance Testing (UAT) and addressed any issues or concerns raised by stakeholders.. Led the implementation of a new CRM system, improving customer relationship management by 20%.

. Assisted in gathering and analyzing business requirements for a variety of IT projects.. Supported senior analysts in the development of process models and workflows to optimize business operations.. Conducted market research and competitor analysis to provide insights for strategic decision-making.. Prepared and presented detailed reports on project progress, risks, and recommendations to stakeholders.. Developed user stories and acceptance criteria in collaboration with product owners and development teams.. Participated in daily stand-ups and sprint planning sessions to ensure project alignment with business objectives.. Contributed to the successful launch of a new e-commerce platform, increasing online sales by 25%.