Punithan Robert Email & Phone Number

Tamil Nadu, India

HIGHLIGHTS AT SOURCEHOV AS OPERATIONS ENGINEER (PROJECT COORDINATOR) Conduct analysis to address productivity and quality which led to production improvement Provide training to New Joiners Successfully led key projects which resulted in customers appreciations Effectively controlled the release of proprietary and confidential information for general client list. Plan, Monitor, and Control Daily Activities that are eventually Delegated to Project Leaders Drive Team… Show more HIGHLIGHTS AT SOURCEHOV AS OPERATIONS ENGINEER (PROJECT COORDINATOR) Conduct analysis to address productivity and quality which led to production improvement Provide training to New Joiners Successfully led key projects which resulted in customers appreciations Effectively controlled the release of proprietary and confidential information for general client list. Plan, Monitor, and Control Daily Activities that are eventually Delegated to Project Leaders Drive Team towards achieving Organization Goals Coach / Motivate Team Members to enhance their Efficiency Ensure Team Members Performance is tracked and Provide Feedback Periodically to resolve all issues Handle 40+ FTEs as part of two projects Ramp-up new projects based on customer requirementsPROJECTS LEAD IN SOURCEHOVProject Brief Description Contribution TechnologyLegal Web Based Project Create Attorney Profiles Maintain (make changes) Existing Attorney ProfilesCreate and Maintain Advertisement Ramped this project from scratchDeveloped Training Materials and delivered trainingDeveloped Certification ModuleManage Daily OperationsConduct Weekly/Monthly Calls with CustomersPrepare Staff RosterPrepare Billing ReportGenerate Management ReportsHandle Quality Deliverables Suggested tool development and created Software Requirements SpecificationSocial Media Project Source News to existing customers based on client’s practice areasEscalate Technical Issues related to Facebook / Twitter Suggested and developed tool for critical processesE-Publishing Reference Coding for eBooks Handle Daily Deliverables (on-time delivery, quality of work)Prepare Staff RosterGenerate Management Reports Show less

Chennai Area, India

 Delivery of Technical Training Programming: JAVA, C, C++,  Operating System: MS-DOS, MS-Windows Hardware: Basic hardware management Handle both Theoretical and Practical Sessions