•Support the business in business, technical and financial feasibility assessments.•Discover and document the as-is process by applying various process modeling techniques.•Work with the business to determine the real issue that needs to be solved or the opportunity to do things differently.•Work with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, sites visits, story… Show more •Support the business in business, technical and financial feasibility assessments.•Discover and document the as-is process by applying various process modeling techniques.•Work with the business to determine the real issue that needs to be solved or the opportunity to do things differently.•Work with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, sites visits, story mapping, user stories / use cases, scenario modeling, task and workflow analysis.•Ensure business requirements are concise, complete, specific, and unambiguous and that they are aligned to the strategic goals of the project and the business.•Combine all business requirements into a clear, managed, prioritized backlog (agile) or business requirements document (waterfall) for projects of moderate complexity.•Refine business requirements to a sufficient level of detail to allow Architects and Software Engineers to design and implement appropriate solutions.•Provide refined requirements into project iterations in time to allow design/delivery to commence.•Manage the scope and traceability of requirements throughout the project lifecycle, ensuring that they are understood by the project team and met by the delivered solution.•Work with the QA team to provide business input into test strategy, test plans, test conditions and UAT plans.•Coordinate UAT with the business.•Review and sign off on test scripts to ensure requirements are fully tested and met by the delivered solution.•Assist the Project Manager / SCRUM Master in identifying and managing risks, issues and dependencies.•Assists the team in resolving any questions related to requirements or process.•Support by providing input into the RFI and RFP and assisting in the assessment of responses against requirements. Show less

CRM Consultant

Worked as a Software Engineer. Involved in Development & Support of vtigerCRM.