# Involved in E2E performance testing life cycle for two critical projects (Enterprise Fraud Detection)# Primarily involved in requirement gathering and feasibility study of all in-scope use cases for performance testing & WLA design# Responsible of preparing test plan and test strategy document (Referring existing client approved template) and getting sign-off from stakeholders# Deeply involved with team during scripting phase (scripting design , Error Handling & challenges)# Protocol Used : Web Services (& Micro services / REST-JSON), Web HTTP/HTML, MQ, EMS, Truclient IE & Chrome# Responsible for Test Execution (Load, Soak, Stress, Component, Breakpoint test)# Responsible in Monitoring & Post Execution results analysis in Performance Center, AppDynamics, BMC Trusight, Splunk# Responsible for follow-ups with Development team on the identified issue troubleshooting, recommendations & resolution# Coordinating daily status call with stakeholders and developers# Separate call being taken for team member coordination (as they were from multiple locations)# Responsible for Final Certification Report Preparations and presentations# Responsible for tracking Prod issues and perform Prod monitoring through splunk, AppD and MIM.

# Drive major incidents, problem, change, infrastructure upgrades and business challenges in environment delivered to business customers, assist in implementation with Infra and management how technology, resource will impact or improve business# Work with TCS and client Infra Teams, vendor on production critical issues till resolution, ticket creation, update, closure of production issues as part of Problem Management# Arrange RCA meetings on weekly basis for recurring, high priority issues and discuss preventive measures# Maintain Incident and Problem tracker, KEDB# Prepare business SLA reports (weekly/monthly) on ticket sanity, SLA met (Response and Resolution) for user reported incidents# Prepare trend analysis(weekly and monthly) reports for user and server incidents, MIs, changes executed, and problem resolved# As part of Change team, review changes, validate and modify related CIs, approvals, review tasks completion concerning a CR# Arrange weekly CAB meetings, schedule change request, assign change executor for normal, standard changes, arrange bridge call during change release activity# Coordinate for approvals, change execution with infra teams and rollback if required for emergency changes# Conduct post-implementation reviews to validate quality of the change request and close the change ticket# Review risk nature, impact, priority, discuss possible mitigate plan and steps to implement mitigation plans, tracking status on follow-ups in Risk Register# Keep track of human errors and creating awareness about security, privacy among associates on following required guidelines, and send report to both client and TCS on weekly basis.# As part of knowledge management, document project relevant data and create/maintain SharePoint, involved in creation, update SOPs/workflows/processes educate teams in using correct template, documentation, maintain trackers for KT, # Coordinate associate onboarding, offboarding and token enrollment.

# Worked as an Intern for final year project work to develop web service modules for a Loyalty Rewards product launched by Tata Consultancy Services Ltd. # Also involved in designing product UI with Design team and sonar violation fixing.