Customer Success Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Purity Karanja Email & Phone Number
Customer Success Manager
at
CLOUDLOGIC LIMITED
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Who is Purity Karanja? Overview
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Quick answer
Purity Karanja is listed as Customer Success Manager at CLOUDLOGIC LIMITED, based in Thika, Kiambu, Kenya. AeroLeads shows a matched LinkedIn profile for Purity Karanja.
Purity Karanja previously worked as Teller/Member Care Officer at Unaitas and Registration & Compliance officer at Nhif. Purity Karanja holds Master’S Degree, Information System Management from Kca University.
Company email context
Email format at CLOUDLOGIC LIMITED
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CLOUDLOGIC LIMITED
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Profile bio
About Purity Karanja
An organized, results-oriented Customer Service Professional with an excellent track record ofsignificantly increasing service quality, sales and customer base. Competent in building customerrelationships which inspire confidence and loyalty. A highly efficient individual who is able toadapt well to new environments and learn new processes quickly to achieve outstanding results.Strong ability to multi-task and prioritize. Seeking a new, challenging role in a company whichwill utilize existing skills.-Software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits. -Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development and user-acceptance testing.
Current workplace
Purity Karanja's current company
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7 roles
Purity Karanja work experience
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Teller/Member Care Officer
To proactively engage customers by offering them product and services in order toenhance customer loyalty/retention.To positively identify the customers by scrutinizing the documents against the bankingsystem in order to avoid losses.To receive cash and cheques by verifying the genuineness so as to minimize the losses tothe bank.To cross sell bank products by interviewing the customers over the counter in order toenhance business growth.To reconcile cash by day end balancing to ensure accurate bank balances.To prepare various reports to inform branch management.To observe laid down operating procedures to ensure internal controls are adhered to.
Mar 2018 - Aug 2022
Registration & Compliance Officer
Nhif
Oct 2017 - Feb 2018
Software Quality Assurance
Masterclass Solutions
Implementation of developed test plans specific for software.Provision of input for software test plans.Designing of test cases for test plans.Creation of test scenarios in which tests are carried out.Review of software test cases.Performance testing on functionality of software.Regression testing of fixed bugs.Reporting defects and problems that occurred during the test process.Using a tracking system to track reported problems in software.Documenting software functionality.Testing in the major browsers Mozilla and Chrome Writing test conditions and scriptsUpdating test condition and scripts when specifications change or when there are new features.Clean up, retesting and closing of issues.
Feb 2016 - Sep 2017
Business Development Executive
Adafric Communications Limited
visit clients for new businessessourcing for new clientsfollowing up on clients through calls emailsrepresenting company at eventsdelivering sales presentation
Apr 2015 - Oct 2015
Graduate Trainee
Ministry Of Ict Mrg County Government
Troubleshootingsystem maintenanceuser support
Aug 2014 - Dec 2014
Project Manager
Dev
project managementweb maintenanceweb designmarketer
Aug 2010 - Mar 2014
2 education records
Purity Karanja education
Master’S Degree, Information System Management
Kca University
"Bs", Applied Computer Science, 2Nd Upper
Kisii University
FAQ
Frequently asked questions about Purity Karanja
Quick answers generated from the profile data available on this page.
What company does Purity Karanja work for?
Purity Karanja works for CLOUDLOGIC LIMITED.
What is Purity Karanja's role at CLOUDLOGIC LIMITED?
Purity Karanja is listed as Customer Success Manager at CLOUDLOGIC LIMITED.
Where is Purity Karanja based?
Purity Karanja is based in Thika, Kiambu, Kenya while working with CLOUDLOGIC LIMITED.
What companies has Purity Karanja worked for?
Purity Karanja has worked for Cloudlogic Limited, Unaitas, Nhif, Masterclass Solutions, and Adafric Communications Limited.
How can I contact Purity Karanja?
You can use AeroLeads to view verified contact signals for Purity Karanja at CLOUDLOGIC LIMITED, including work email, phone, and LinkedIn data when available.
What schools did Purity Karanja attend?
Purity Karanja holds Master’S Degree, Information System Management from Kca University.
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