Purna Sharma Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Formulating plans for digital, print media, ATL and BTL activitiesEscalating any possible PR issues and interacting on the clients behalf to build positive customer relationship (CRM and ORM)Collaborating with clients to devise new strategies for ongoing and upcoming projectsGiving complete analysis of the website and sharing the areas of improvementBringing the team together to build campaign ideas and collaborating throughout the process to ensure client goals are metStaying updated on current market trends for social media while getting them incorporated in the monthly calendarsClient based analysis: review current marketing scenarios that a client can leverage tohelp gain more tractionReviewing performance marketing and SEO plans to share optimization tips (FB, Instagram and Google ads)Weekly review with clients to communicate the short term goals and weekly deliverablesSharing MoM growth reports with clients showcasing PP change in deliverables and ROI with new strategies to be followedFormulating plans and goals for exhibitions, conferences, influencers for clientsCollaborating with the performance marketing manager to review the plans and optimize strategy looking at previous months reportManaging a team of 10+ Individuals

Gurugram, Haryana, India

On boarding and training new team members to follow the voice and tone set for corporate communications for external collaborators (CRM and ORM)Interacting with different stake holders Google Partners and other agencies of the community program to ensure program successEvaluating the feasibility of new feature requests and forwarding them to the productteams for further considerations with impact analysisConducting quality checks for different members of the Product Expert program and team membersCollaborating data and analyzing it to share key pointers of ongoing trends in different markets (Sprinklr and Community dashboard used)Reviewing the collected data and sharing key pointers with global project leads to help them devise trainings to help the program growEscalating any possible PR or legal issues and collaborating with the teams to help tackle themPlanning organizing and conducting training sessions and refreshers for team members to ensure that the team and individual meets the targetsUpskilling different members of the team to reach the finesse of corporate communications to

Managing the communications on different social media channels for Google through the official Google handles (Sprinklr)Proactively engaging and interacting with users by responding to questions and joining in relevant conversationsCommunicating best practices and platform updates with platform usersTaking feedback about Google Ads features while taking action to educate usersEscalating feedback shared by the users about their 1:1 interaction with relevant support teamsUnderstanding the ongoing trends while keeping an eye out for any possible PR or legal escalationsStaying updated to Google Ads, Analytics and Merchant center roll outs toSharing feedback with the content management team for Skillshop in terms of users asks

Customer, hub, and workforce management internshipHelping recruit relevant talent to help expand the business Completed numerous orders and projects per shift with high accuracy

Delhi Iit

Internship with AIESEC at Delhi IIT: Incoming Global VolunteerDealing with NGO's and raising projects that work on Sustainable Development GoalsMatching interns (foreign interns) to work on the projects offered by the NGO'sInterviewing interns and helping them through the process like sending invitations, taking them to their work spaceActing as a point of contact for the NGO and the interns. My role as an intern here helped me understand different cultures and taught me networking skills

Bachelor'S Degree In Political Science, B.A (H) Political Science

The course included various discussion stand-alone and interdependent subjects that are required to study different schools of thought.

High School Diploma, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: - Editor School Annual Magazine - Regular participant in extracurricular activities like debates and geo meets.