Purneet Sidhu Email & Phone Number

Toronto, Ontario, Canada

Organized and Planned 100+ events annually at both the City Clubhouse and the Island ClubhouseInsightful and Creative in coordinating Social events for every milestone in someone's life - Birthdays (Adult/Children), Weddings, Baby Showers, Anniversaries, Memorials & Celebrations of LifeAccomplished and Detail Oriented in Corporate events including Executive Meetings, Conferences, Networking Receptions, and Business DinnersEstablished Relationships with Vendors including Florists, Rentals, Entertainment, and Audio/Visual Companies while navigating unique venue logisticsDriven, Passionate, and Analytical employee who converts inquiries into new and repeat clients to achieve revenue goals and key business objectives.

Professional and Dedicated to building Relationships with Members and ClientsDay of Coordinator and Administrative Support for up to 20 events per week ranging from sizes of 10-200 people including Transportation, Facilities, Catering, Signage/Printing (name cards, floor plans, custom menus), Accessibility Requirements, and Event Security. Considerate Team Player that ensured constant communication with various departments, to provide positive experiences for Members and GuestsConsistently maintained the reputation of the Club through Excellent Customer Service, Positivity, and Professionalism

Took initiatives be enhancing the use of delivery apps, social media marketing, staff training, and providing current data on public health restrictions to support mitigating the Pandemic Effectively managed multiple orders by customers which helped ensure repeat business

Guide Residents and Visitors through Massey College according to new COVID-19 protocol Collect contact information, answer questions, inquiries and concerns regarding safety, food and beverage, available services etc

Connected and built relationships with a variety of customers and offering products and services designed to cater to their needs and expectations; creating bookings and proposals, updating the calendar and softwareUtilized Microsoft Office (Word, Excel, Outlook) Google Drive and presentation skills in administrative work and client and management interactionsCommunicated in person, over the phone and email etiquette with suppliers, clients and management regarding past, current and future events, inventory and resources Collaborated effectively with other staff, took initiatives to anticipate and diffuse issues, and recognized when to escalate issues to managementEfficient in performing general administrative duties such as filing office documents, answering telephone calls, responding to a variety of routine inquiries

Toronto, Canada Area

Coordinated small events as the point of contact for the venue with strong communication, problem-solving and multi-tasking to increase customer satisfactionCompleted in cash/credit transactions, billing, invoices and other catering related tasks with strong organizational skills, that improved the flow of informationEngaged in administrative tasks including email and phone inquiries, concerns and complaints independently that improved customer satisfactionCoordinated the service of food and beverages in fine dining events and weddings that demonstrated the ability to multi-taskContinued previous duties

Toronto, On

Accommodated and addressed the concerns and unexpected requests of the guests in person, that made positive lasting impressions of the Royal Canadian Yacht ClubCreated a comfortable atmosphere for members and guests within multiple F&B Outlets including Formal and Informal Dining; showcased commitment to quality of service Adapted to working efficiently in fast-paced and high volume events indoors and outdoors that improved customer satisfactionUnderstand and execute events according to the Banquet Event Orders and adjust to changing situations as well as clearly communicate to appropriate channels in order to create transparency and demonstrate communication skillsAnticipated challenges and addressed any issues prior to events as a part of opening responsibilities that set up the team for success

Bachelor Of Business Administration - Bba

Relevant Courses: - Economics (Micro & Macro) - E Marketing - International Communications - Strategic Revenue Management - Consumer.

Diploma, Tourism And Travel Services Management

Activities and Societies: CHCA AmbassadorsRelevant Courses: - Hotel and Lodging Operations - Special Event Planning - Destination.