Sr. Director Of Operations
Current• Recruited by the historic private club to oversee the club operations and management, renovations and over 200 colleagues.• Manage a $17M budget between 02 properties (island & city club) while constantly developing, implementing financial & CAPEX strategies to achieve top-line revenue and drive cost reductions.• Enhanced operational efficiency (reduced COGS by 3%) and labor productivity (reduced by 5%) by managing budgets.• Employed an open-door policy, and solicited employee feedback to ensure that employee problems were recognized and addressed, increasing employee satisfaction.• Responsible for continuous coaching, mentoring and development strategies.• Manage inventory and monitor expenses/overheads such as overtime, supply expense, production costs, traffic conversion rates etc.• Negotiated, developed and maintained relationships with customers and suppliers through account development (reduced costs by 8%).• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.• Managed budget implementations, employee reviews, training, schedules and contract negotiations.• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.