Purushotham Reddy
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Purushotham Reddy Email & Phone Number

Enterprise Customer Success Manager at ClickPost | Driving Client Success & Operational Excellence in Logistics and E-commerce at ClickPost
Location: Bengaluru, Karnataka, India 11 work roles 4 schools
1 work email found @apty.io LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Enterprise Customer Success Manager at ClickPost | Driving Client Success & Operational Excellence in Logistics and E-commerce
Location
Bengaluru, Karnataka, India
Company size

Who is Purushotham Reddy? Overview

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Quick answer

Purushotham Reddy is listed as Enterprise Customer Success Manager at ClickPost | Driving Client Success & Operational Excellence in Logistics and E-commerce at ClickPost, a company with 18 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at apty.io and a matched LinkedIn profile for Purushotham Reddy.

Purushotham Reddy previously worked as Enterprise Customer Success Manager at Clickpost and Enterprise Customer Success Manager at Talview. Purushotham Reddy holds Post Graduate Diplomo In Management, Marketing from Christ University, Bangalore.

Company email context

Email format at ClickPost

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{first}.{last}@apty.io
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Profile bio

About Purushotham Reddy

A technology enthusiast with over 6 years of experience in Customer Success, I have a proven track record of driving business growth, enhancing customer satisfaction, and fostering long-term relationships with enterprise clients. I specialize in working with innovative, technology-driven startups that leverage AI-powered and SaaS solutions to make a global impact.Currently, as an Enterprise Customer Success Manager at ClickPost, I manage the end-to-end order creation process and streamline logistics solutions for some of the leading e-commerce and retail brands, including Meesho, Decathlon, 1mg, Herbalife, and PUMA. My expertise lies in optimizing shipment tracking, reducing RTO rates, and managing NDR to improve last-mile delivery success. By implementing data-driven insights and real-time feedback mechanisms, I help e-commerce companies enhance delivery efficiency and improve customer satisfaction.Prior to ClickPost, I managed key accounts with a combined ARR of around $2-2.5 million at Talview, working with major clients like NVIDIA, Cognizant, Best Buy, and Shopify. I consistently drove customer retention, onboarding, and strategic account management efforts, identifying upsell and cross-sell opportunities that contributed to revenue growth.Throughout my career, I’ve excelled at aligning business goals with customer outcomes by leveraging data-driven insights and fostering collaboration across cross-functional teams. My innovative approaches to process improvement and customer success have consistently enhanced customer experiences and streamlined workflows, particularly within proctoring, AI-based talent assessment, and logistics solutions.

Listed skills include Salesforce.Com, Cloud Computing, Marketing, Business Planning, and 27 others.

Current workplace

Purushotham Reddy's current company

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ClickPost
Clickpost
Enterprise Customer Success Manager at ClickPost | Driving Client Success & Operational Excellence in Logistics and E-commerce
gurgaon, haryana, india
Website
Employees
18
AeroLeads page
11 roles

Purushotham Reddy work experience

A career timeline built from the work history available for this profile.

Enterprise Customer Success Manager

Current

Bengaluru, Karnataka, India

Sep 2024 - Present

Enterprise Customer Success Manager

Bengaluru, Karnataka, India

  • Key Responsibilities:
  • Key Account Management: Led relationships with enterprise-level clients such as Best Buy, Cognizant, NVIDIA, Shopify, GardaWorld, and other strategic accounts, ensuring alignment on business goals and customer.
  • Customer Retention and Growth: Drove client retention and contract renewals while identifying upsell and cross-sell opportunities to grow revenue within existing accounts.
  • Client Onboarding and Enablement: Guided enterprise clients through a smooth onboarding process, ensuring a quick time-to-value for Talview’s assessment and proctoringsolutions.
  • Quarterly Business Reviews (QBRs): Conducted regular syncs and QBRs with key stakeholders to evaluate performance metrics, provide insights, and align future strategies.
  • Customer Advocacy: Acted as the voice of the customer within Talview, driving internal initiatives to improve customer experience and product offerings.
Jun 2023 - Oct 2024

Senior Customer Success Manager

Bengaluru, Karnataka, India

  • Key Responsibilities:
  • Manage a portfolio of Strategic and Enterprise customers.
  • Own the complete customer lifecycle of onboarding, adoption, expansion, renewal andimproving our customer lifetime value.
  • Develop and maintain strong relationships with customers, stakeholders, and decision-makers to ensure ongoing success and customer satisfaction.
  • Drive new business growth through greater advocacy and reference-ability partnering withAccount Owner.
  • Assume responsibility for the management of the customer success portfolio for designatedclients, ensuring that regular updates, issue resolution, and escalation procedures arecarried out in a timely and effective.
Feb 2023 - Jun 2023

Customer Success Manager

Bengaluru, Karnataka, India

Mar 2022 - Feb 2023

Customer Success Manager

Bengaluru Area, India

Own the complete customer lifecycle of onboarding, adoption, expansion, renewal, andimproving customer lifetime value.Optimize product onboarding and processes and enable productization of onboarding.Collaborate closely with cross-functional teams to consistently deliver ROI tocustomers.Work closely with Sales team to enable successful handover and.

Nov 2019 - Mar 2022

Client Success Manager

Bengaluru Area, India

Being a Conversion Optimization Specialist my primary objective is to maximize the revenue of your company. By undertaking everything from formulation to testing of hypotheses through data analytics, heuristics and behavioral analysis to creating successful campaigns (with onsite and offsite personalization) proven by A/B testing and statistical.

Apr 2018 - Nov 2019

Summer Internship

Bengaluru Area, India

I worked on the report titled “Toyota U Trust Study and Competitor Analysis” and provided the company with a detailed report and analysis about the social media presence of Toyota U Trust division.Job Responsibilities:- Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising- Maintaining Toyota U Trust.

Jan 2017 - Feb 2017

Event Coordinator

Bengaluru Area, India

As an event coordinator, I have experience in connecting with potential clients, understanding their requirements, and suggesting suitable team-building workshops and training sessions. In my role, I have co-facilitated numerous training sessions for groups ranging from 10 to 150 participants. Additionally, I have also conducted training sessions on my own.

May 2012 - May 2016

Customer Executive Officer

Bengaluru Area, India

  • My role in the organization is to carry out extensive research for identifying prospects across industries, to pitch our services, generate & qualify leads through email, cold calling and support the sales pipeline.Job.
  • Researching with a view to gain thorough knowledge of the markets I focus on.
  • Identify prospective clients through secondary research and understand their current IT landscape.
  • Ascertain suitable contacts with complete details in the identified organization.
  • Build a detailed database of prospective clients from credible sources.
  • Maintain and update company’s CRM system.
Jul 2014 - Jun 2015

Social Media Marketing Intern

Internet Treasures

Bengaluru Area, India

-Social media management & reporting-Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.

May 2013 - Jul 2013
Team & coworkers

Colleagues at ClickPost

Other employees you can reach at clickpost.in. View company contacts for 18 employees →

4 education records

Purushotham Reddy education

Associate'S Degree, Accounting And Finance

St Joseph'S Pu College
FAQ

Frequently asked questions about Purushotham Reddy

Quick answers generated from the profile data available on this page.

What company does Purushotham Reddy work for?

Purushotham Reddy works for ClickPost.

What is Purushotham Reddy's role at ClickPost?

Purushotham Reddy is listed as Enterprise Customer Success Manager at ClickPost | Driving Client Success & Operational Excellence in Logistics and E-commerce at ClickPost.

What is Purushotham Reddy's email address?

AeroLeads has found 1 work email signal at @apty.io for Purushotham Reddy at ClickPost.

Where is Purushotham Reddy based?

Purushotham Reddy is based in Bengaluru, Karnataka, India while working with ClickPost.

What companies has Purushotham Reddy worked for?

Purushotham Reddy has worked for Clickpost, Talview, Apty, Tars, and Convertcart.

Who are Purushotham Reddy's colleagues at ClickPost?

Purushotham Reddy's colleagues at ClickPost include Sushena Sharma, Animesh Pandey, Naman Vijay, Divya J., and Shivangi Gupta.

How can I contact Purushotham Reddy?

You can use AeroLeads to view verified contact signals for Purushotham Reddy at ClickPost, including work email, phone, and LinkedIn data when available.

What schools did Purushotham Reddy attend?

Purushotham Reddy holds Post Graduate Diplomo In Management, Marketing from Christ University, Bangalore.

What skills is Purushotham Reddy known for?

Purushotham Reddy is listed with skills including Salesforce.Com, Cloud Computing, Marketing, Business Planning, Business Development, Business Strategy, Stockbroking, and Team Building.

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