Pushp Pandya Email & Phone Number

Canada

Toronto, Ontario, Canada

•Continue to develop coaching skills and drive engagement.• Conduct and document monthly meetings with Lead Hands.• Manage and create schedule using jira.• Collaborate with the Manager to implement and adopt new technologies to drive service and efficiencies,including CF Connect / Maximo.• Ensure property team identifies and execute action items to close compliance gaps and eliminate recurringdeficiencies within required timelines.• Ensure all inspections are performed within prescribed timelines and Fire Safety Building Compliance ismaintained at all time.• Supervise all aspects of operation of the security department at the Property including monitor dress,deportment, written reports of staff, oversee/handle sensitive, high profile situations in professional andexemplary manner.• Maintain currency of knowledge in security systems, equipment and techniques; schedule daily activities ofstaff to ensure qualified coverage of security functions by determining needs and resources and coordinatesand schedules training of staff.• Investigate tenant complaints, thefts and suspicious activities promptly and provides feedback to tenants,the Manager and others.• Mediate internal staff conflicts, provide evaluations and recommendations, if required.

Toronto, Ontario, Canada

• Performed tactical guard duties, ensuring the safety and security of individuals and assets throughproactive monitoring and response to potential threats.• Served as an asset protection officer, responsible for protecting high-value merchandise and preventingtheft and shrinkage.• Conducted mall patrols and overnight patrols, providing a visible presence and monitoring forsuspicious activity.• Utilized security guard 10 codes to communicate effectively with team members and respond toincidents.• Gained experience in parking enforcement, ensuring proper parking regulations and by-laws werefollowed.• Worked in two large malls, Yourkdale Shopping Center and Toronto Premium Outlets, gainingexperience in diverse retail environments.• Handled stressful situations such as fire, missing child, elevator breakdown, theft, robbery, andshoplifting, maintaining professionalism and composure in high-pressure situations.• Possess strong experience in writing incident reports, providing clear and detailed documentation ofincidents and responses.• Provided excellent customer service, assisting customers and addressing their needs and concerns.

Toronto, Ontario, Canada

Managed large crowds during peak hours, ensuring safety and order.• Handled emergency procedures while on duty, responding to incidents and emergencies in a timelyand effective manner.• Utilized official communication devices to maintain effective communication with the head office andother team members.• Provided excellent customer service, assisting customers with their travel needs and providingsuggestions for routes.• Guided customers with knowledge and expertise, answering questions and providing assistance asneeded.• Assisted customers in reaching their desired destinations, providing directions and guidance.• Worked for TTC, gaining experience in public transportation and crowd management.

Toronto, Ontario, Canada

Answered and responded to incoming calls and emails, ensuring effective communication and promptresolution of inquiries.• Assisted law enforcement agencies in parallel investigations by providing requested evidence anddocumentation.• Conducted regular patrols and inspections of fireplaces, electrical rooms, mechanical rooms, Kubotaroom, Saxon room, and other areas to ensure safety and compliance.• Monitored and maintained the proper functioning of lifts, escalators, and other mechanical systems,initiating maintenance calls when necessary.• Directed traffic flow during emergency situations, ensuring safety and order on fire routes.• Monitored and analyzed CCTV footage, providing evidence and reports of any incidents.• Coordinated with non-emergency fire departments and API during maintenance, ensuring safety andcompliance.• Conducted retail patrols of the mall, ensuring a safe and secure environment for shoppers and tenants.• Responded to emergency calls and provided necessary services, including first aid and evacuationprocedures.• Conducted closing and opening procedures for parking ramps, escalators, and elevators, ensuringsafety and functionality.• Provided roof access for maintenance personnel, ensuring their safety and compliance with WSIB andCOI regulations.• Conducted regular inspections of fire extinguishers, ensuring proper placement and functionality.• Managed and processed parcels and cheques, ensuring accurate and timely delivery to their intendedrecipients.• Responded to incidents of property damage, slip and fall, trip and fall, and lost and found, ensuringproper resolution and documentation.

Gandhinagar, Gujarat, India

• Proficient in Java, Python, and C++, with experience in developing and maintaining softwareapplications using these languages.• Played an integral role in software development projects, contributing to coding, testing, debugging,and documentation tasks under the guidance of senior developers.• Worked effectively in team environments, collaborating with senior developers to meet projectdeadlines and participating in group code reviews to ensure code quality and adherence to projectrequirements.• Demonstrated strong problem-solving abilities by identifying and resolving technical issues duringsoftware development projects, contributing to the successful delivery of high-quality softwaresolutions.• Proven ability to adapt to new technologies and learn new programming languages quickly, allowingfor seamless integration into different project environments, and the ability to contribute effectively todiverse development teams.• Effectively communicated technical information to team members and stakeholders, both verbally andin writing, fostering clear understanding and collaboration throughout the software developmentlifecycle.• Successfully delivered projects on schedule and within budget, including implementing new featuresthat improved software efficiency and performance, resulting in positive feedback from clients andstakeholders.

Postgraduate Degree, Artificial Intelligence And Data Science

Master'S Degree, Mathematics, 8.6 Cgpa

Bachelor'S Degree, Mathematics, 6.2 Cgpa