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Pushpender Kumar Email & Phone Number
Shift Manager
at
BT Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Shift Manager
Location
New Delhi, Delhi, India
Company size
Who is Pushpender Kumar? Overview
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Quick answer
Pushpender Kumar is listed as Shift Manager at BT Group, a company with 72789 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Pushpender Kumar.
Pushpender Kumar previously worked as Process Manager at Eclerx and Deputy Manager at Gigmo Solutions. Pushpender Kumar holds B.Com, Accounting, B from Delhi University.
Company email context
Email format at BT Group
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BT Group
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Profile bio
About Pushpender Kumar
“I have a handful 11 years of experience working in service industry/corporate with a professional work driven environment. Looking for opportunity where I can utilize and apply my knowledge and skills which would enable to grow while fulfilling the organizational goals. I have handled and cross-trained more than 100 FTEs including (Agents/SMEs) in my carrier cycle”
Current workplace
Pushpender Kumar's current company
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Bt Group
7 roles
Pushpender Kumar work experience
A career timeline built from the work history available for this profile.
Process Manager
CurrentPeople management, Performance management, Client management, Process Improvement, Vendor Management.
Sep 2024 - Present
Deputy Manager
Oversaw 80+ engineers and 5 tech leads, helped them grooming, improving their performance. Held regular performance reviews with the team and client.
May 2023 - Aug 2024
Deputy Manager
Handled 115 associates and 6 team leaders working at site level meeting goals and targets like, attrition control, shrinkage control, AHT control,, NPS, Quality of the transactions, schedule Adherence.
Jan 2020 - May 2023
Assistant Manager
Managing team of 20 heads, responsible for their performance and meeting the KPIs.Organising and planning section's daily activity, responsible for service level agreement. People management, performance management.
Aug 2016 - Jan 2020
Senior Sales Representative
Convergys
Handling customer, resolvimg their querries related to product and services, ensuring the best resolution and satisfaction.
Oct 2014 - Aug 2016
Sales Representative
Convergys
Jun 2013 - Oct 2014
Team & coworkers
Colleagues at BT Group
Other employees you can reach at bt.com. View company contacts for 72789 employees →
AA
Ankush Ashri
Colleague at Bt GroupDelhi, India, India
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CA
Carlo Aglieta
Colleague at Bt GroupHungary, Hungary
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MB
Maxime Benyaich
Colleague at Bt GroupParis, Île-de-France, France, France
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AH
Abdul Hakim Bin Abdullah Samsudin
Colleague at Bt GroupSingapore, Singapore, Singapore
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CB
Colin Burnham
Colleague at Bt GroupLondon, England, United Kingdom, United Kingdom
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PD
Peter Demeter
Colleague at Bt GroupBudapest, Budapest, Hungary, Hungary
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SJ
Sean Jordan
Colleague at Bt GroupEngland, United Kingdom, United Kingdom
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RM
Ross Mctavish
Colleague at Bt GroupStirling, Scotland, United Kingdom, United Kingdom
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PW
Patricia Widdowson
Colleague at Bt GroupRedcar, England, United Kingdom, United Kingdom
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PP
Pranav Prasanna
Colleague at Bt GroupNew Delhi, Delhi, India, India
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Ankush Ashri
Colleague at Bt GroupDelhi, India, India
View →
CA
Carlo Aglieta
Colleague at Bt GroupHungary, Hungary
View →
MB
Maxime Benyaich
Colleague at Bt GroupParis, Île-de-France, France, France
View →
AH
Abdul Hakim Bin Abdullah Samsudin
Colleague at Bt GroupSingapore, Singapore, Singapore
View →
CB
Colin Burnham
Colleague at Bt GroupLondon, England, United Kingdom, United Kingdom
View →
PD
Peter Demeter
Colleague at Bt GroupBudapest, Budapest, Hungary, Hungary
View →
SJ
Sean Jordan
Colleague at Bt GroupEngland, United Kingdom, United Kingdom
View →
RM
Ross Mctavish
Colleague at Bt GroupStirling, Scotland, United Kingdom, United Kingdom
View →
PW
Patricia Widdowson
Colleague at Bt GroupRedcar, England, United Kingdom, United Kingdom
View →
PP
Pranav Prasanna
Colleague at Bt GroupNew Delhi, Delhi, India, India
View →
1 education record
Pushpender Kumar education
FAQ
Frequently asked questions about Pushpender Kumar
Quick answers generated from the profile data available on this page.
What company does Pushpender Kumar work for?
Pushpender Kumar works for BT Group.
What is Pushpender Kumar's role at BT Group?
Pushpender Kumar is listed as Shift Manager at BT Group.
Where is Pushpender Kumar based?
Pushpender Kumar is based in New Delhi, Delhi, India while working with BT Group.
What companies has Pushpender Kumar worked for?
Pushpender Kumar has worked for Bt Group, Eclerx, Gigmo Solutions, Concentrix, and Convergys.
Who are Pushpender Kumar's colleagues at BT Group?
Pushpender Kumar's colleagues at BT Group include Ankush Ashri, Carlo Aglieta, Maxime Benyaich, Abdul Hakim Bin Abdullah Samsudin, and Colin Burnham.
How can I contact Pushpender Kumar?
You can use AeroLeads to view verified contact signals for Pushpender Kumar at BT Group, including work email, phone, and LinkedIn data when available.
What schools did Pushpender Kumar attend?
Pushpender Kumar holds B.Com, Accounting, B from Delhi University.
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