District Ekavach Coordinator
CurrentOperationlization of district level help desk for supporting eKavach and eSushurutapplication. Mentoring and Capacity-building support to district and block level master trainers. Provide support to key district and block level government functionaries on the use ofeKavach dashboard data. Part of the dedicated helpdesk and eKavach support team that will be established at thedistrict level who will be responsible for troubleshooting emerging issues both online andoffline. Support in troubleshooting on application-related issues faced by endusers(ASHAs,ANMs,ASHA Sanginis,CHOs). Travel to the field for hands-on support to end users on reported issues. Support district and block level government functionaries in developing training micro plansand updating of training tracker. Conduct supportive supervision visits (focusing on poor-performing areas)along withconcerned NHM officials to assess the application’s progress.