Founder And Managing Director
CurrentAbout UsWelcome to Equence, a leading Communication Platform as a Service (CPaaS) provider specializing in conversation and customer engagement solutions and support. We are dedicated to transforming the way brands connect with consumers by providing personalized and engaging conversational experiences.In today's rapidly evolving digital landscape, conversational technology is playing a pivotal role in digitizing and transforming emerging markets, just as web technologies did in Western markets during the 90s. As emerging markets leapfrogged to smartphones and messaging apps, conversational messaging has become the digital backbone for commerce, marketing, and support.At Equence, we firmly believe that virtually every business and brand in emerging markets must build conversational experiences to effectively reach their consumers. Our vision is to create a world where businesses engage consumers through personalized conversations, and our mission is to build the most advanced and innovative platform for conversational engagement, with a focus on delivering customer delight.VisionTo become India Best Customer Service Provider Enterprise IT & Mobile VAS operator enabling organization manage & maintain their Digital Communications Infrastructure & explore its potential to provide solutions for entire customer life cycle. To enable organization explore customers digital identity ( mobile & email ) & convert that data into revenues. MissionTo offer real time digital communication solutions by integrating & exploring all available technologies like SMS and Voice and CPAAS platforms like SaaS & Data MVNO. Minimizing customers go-to-market time by not only providing tools but consulting on best practices & optimum usage of solutions thus maximizing ROI.