At Tollring, my focus as Implementation Manager has been on seamlessly integrating AI-based telephony solutions, including Call Analytics and RecordAI, into our product suite. My journey with the company has seen an evolution from Senior Technical Delivery Lead to my current managerial role, where I have successfully configured and deployed Microsoft services to production servers, ensuring a robust IT infrastructure.Known for my technical acumen in .NET and SQL Server, I bring a strategic approach to root cause analysis and technical requirements gathering, which has been integral in enhancing product functionality and client satisfaction. Our team values collaboration and innovation, leading to improved client relations and product presentations, where I contribute with my specialties in technical consultation and implementing solutions.