Pushpendu Roy Email & Phone Number

Masqaţ, Oman

Pune, Maharashtra, India

o Onsite Technical Manager o Cloud service management group lead o Customer Engagemento E2E Delivery management o OSS Network discovery, Resource inventory, Fulfillment, Service assurance, Automatic service activation, WFM, Data mining implementationo Cloud product implementation

Jakarta

o Engagement Managemento Account Management (SLA/KPI, Finance, Compliance, Contract)o Business developmento Pre-Sales and solution for OSS-BSS E2E SI implementationo Ensuring low time-to-market by enforcing optimized delivery processes o Providing a decision support system to the client to ensure that the business requirement are in line with the technology and bridge any gapso Road map planning and Infrastructure planning, including infrastructure planning, capacity planning and virtualization (using VMWare). Effectively reduced the OPEX cost by migrating over 90% non-production and around 45% production servers on VM.o Maintaining a low defect density figureo Playing a pivot’s role in directing the delivery process and coordinating with the service delivery and delivery account managero Providing higher management delivery and process snapshot at regular intervalo Managing Data Ware House system and delivering high quality reports for major DSS o Risk identification and implementing mitigation plan in advanceo Ensure projects follow their overall strategic plan and meet milestones with regard to cost, planning/scheduling, and technical issues, while meeting client’s requirementso Conduct periodic staff performance development reviews and ongoing performance development activities to ensure the staff are technically proficient, efficient, and excel in their respective roleso Plan, administer, innovate and continuously improve service quality, service levels and services offeredo Create project plans and drive cross-functional teams to complete projects within timeline if any project involved external vendorso Coordinating the onsite and offshore work allocation and overseeing it for desired conclusiono Capacity management and IT roadmapo Involved in critical Pre-sales activity and was instrumental in materializing some key deals on APAC region. Hands on in scope definition, effort & resource estimation and implementation strategy.

Noida Area, India

Customer experience management, project management, staff augmentation, System integration, resource management, delivery management.

Pre-sales, delivery management, vendor management,

Delivery manager for BSS/OSS stack.

Telecome billing SME, delivery manager, project manager, OSS/BSS lead, Business analyst

Worked as Billing analyst, Solution architect (billing) and delivery manager.

Senior developer & analyst

the following where my roles and responsibilites:Evaluate change requests/new requirements and estimate the time required for its implementation. Prepare Impact analysis after studying the change requests in the existing application from the client. Development/deployment of varius db objects. Query/performance tuning.Environment: Oracle 8i, PL/SQL, Visual Basic 6.0, Crystal Reports 8.5, Oracle Reports, UNIX, Sun-Solaris .

Senior developer & analyst

Developer - Oracle, VB, Javascript, Delphi

the following where my roles and responsibilites:Responsibilities include designing, managing and updating the database. Maintaining and enhancing the DCOM server.Responsible for designing the entire database for the IOS system, which includes writing procedures, functions, packages, designing tables/indexes & other database objects.Responsible for the coding phase of the application. Environment: - Oracle 8i, PL/SQL, Visual Basic 6.0 (DCOM Server), Java, JSP.

Developer - Oracle PL/SQL, VB, C#, Delphi, Javascript

Master, Computer Management

Master of Computer Management

B.Sc; Hons, Computer Science

B.Sc. Computer Science (Hons.)

Balco Township, Korba, Maths & Biology