Product Head
Fungru is a customer experience solution provider to help any business capture their customer experiences and deliver what is required as per customer's expectations in real time.Fungru focuses on replacing the conventional paper based feedback system with more vibrant technical system to make feedback process simple and fun-filled. Imagine if you could know what all is going on in your customers minds, every time they enter and leave your store/organization and you can customize your products and services as per their needs. Fungru helps you delight your unhappy customers through real time SMS, emails and calls and then serve them accordingly to retain retain them, hence adding them to your list of loyal customers.These customers act as evangelist for your organization forever through every medium.Fungru helps every business to get better insights about their company's growth through data and infographic reports. One can observe the trend reports of their company and act on factors which require improvement on priority hence helping your front line executives to focus on areas, department wise after getting clear view on what your customers want.Fungru can benefit various sectors like healthcare, hospitality, restaurants, hotels and resorts, retails, real estates, automobiles etc. by using the Product Suite which comprises of three key features as follows:1. Tablet Based Feedback System,2. Automated Maintenance Checklist; and3. Customer Grievances Management System.
