Pushpinder Singh Email & Phone Number

Sydney, Australia

◘ Managed cross-functional IT infrastructure project teams (matrix management) in execution of all deliverables defined in the scope of the project. ◘ Developed and managed project schedules/plans, cross-functional deliverables, and detailed timelines.◘ Managed server bulk builds, storage expansions, and other types of infrastructure projects.◘ Managed DC Infrastructure projects (Compute, Network, Storage, Backup etc.), including client migrations/on-boarding and capacity expansion etc.◘ Identified and managed project priorities and cross-project dependencies.◘ Facilitated OCB (Orange Cloud for Business) processes, as well as evaluated current processes to drive continuous improvement.◘ Ensured delivery of required documentation (technical, procedures, and configuration management tools) required for handover to operations teams.Key Achievements:• Established the project governance structure within OCB by creating standards and templates for project documentation which streamlined project execution and gave senior management enhanced visibility of project status.• Successfully Completed the Cloud Certification Program – Silver, which included certifications for VMware DC Virtualization, OpenStack, NetApp (Backup) and Dell EMC (Storage) offerings.• One of the first project managers to have taken complete handover from onsite Project Management team, based in France, to operate autonomously from India’s Offshore Development Center.

◘ Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. ◘ Managed budget for the organization to influence organization's financial profitability.◘ Managed and coordinated all aspects of testing cycles, environment migration(s) and production support activities.Key Achievements:• Developed extensive project plans and detailed presentations, while working with the account management team, which were instrumental in winning bids for new customers and also in extending contracts with the existing customers.• Promoted from the position of Associate Project Manager to Project Manager within the first year of joining the organization after showcasing exemplary project management skills.• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures (WBS).

◘ Ensured communication between internal teams including: engineering, design, operations, marketing, customer support, and stake holders.◘ Ensured adherence to compliance while managing projects for instance SSae16, HIPAA, etc.◘ Organized project post implementation reviews and created recommendations report in order to identify successful and unsuccessful project elements.Key Achievements:• Consistently achieved project goals by successfully closing the projects within the agreed timelines thus helping the organization in generating project revenues as quickly as possible.• Placed in the “Preferred Project Manager” category based on the request of several customers, having established cordial and professional working relationship with them.

◘ Liaised with IT personnel and project personnel to gain an understanding of business requirements.◘ Estimated the resources and participants needed to achieve project goals.◘ Provided regular reporting to higher management and the client as required.◘ Conducted knowledge transfer sessions for seamless handover to operations from projects.Key Achievements:• Certified in HCL Global Project Management Methodology (HGPMM-Transitions).• Member of the Comnet Jewels-Silver Club.• Part of O2 League of the Extraordinary after being rated as ‘Outstanding’ for two consecutive Appraisal Cycles. Rated as a Superstar in the performance year 2011-12.• Member of the top 5% of the elite performing group HCL organization.• Received Client Appreciation Award for excellence in project delivery on multiple occasions.

Mba, Marketing / International Business

B.Tech, Computer Science

Education record