Patricia Webster Email & Phone Number

Bristol County, Massachusetts, United States

Managed a 19 hospital portfolio of contracts across New England states. Responsible for recruitment, hiring and development of wound center teams. Led the Area team through open critical communication to provide clear expectations and accountability to ensure consistent adherence to policy and process. Developed/managed center P+L to ensure alignment and promote achievement of hospital and Healogics CM. Developed strong client relationships through attention to detail, accountability and exceptional communication skills. Successful in contract retention through achievement of high-quality patient care, successful regulatory surveys, and strong financial performance. President's Circle Award Winner, Company AVP mentor.

Mentored and coached Zone clinical team in creating a patient first approach across assigned areas through consistent adherence to key center processes/ procedures. Monitored quality data metrics and addressed areas of concern through PDCA education, and accountability. Participated in strategic company clinical goal setting and development clinical initiatives and programs. Support Development and Operations partners with new business opportunity and system meetings. Led Atlantic Zone team in creation of CNM Orientation program and Monthly Quality Surveillance process

Provide clinical and quality support/education to assigned wound and hyperbaric programsParticipate in review and hiring of clinical staff and ongoing education and annual competency processProvide leadership and management to Clinical Managers and clinic teamMonitor quality performance metrics of assigned centers Collaborate with operations and support team to ensure ongoing performance improvement and compliance with practice guidelines

Responsible for the successful implementation, ongoing management and overall success of the out-patient Wound Center. Responsibility for operations, personnel, budget, reimbursement, quality management and marketing and sales. Assure Wound Center compliance with all applicable regulatory and governmental agencies including conducting and documenting educational in-services/competencies. As a direct result of such leadership, the Wound Center received national recognition as Center of Distinction and Center of Excellence 2009, 2010, 2011.

Manage inpatient Wound Care Team to provide services to wound/ostomy patients for 150 bed campus and two remote satellites. Investigate all HAPI and collaborate with Risk Management on quality improvement recommendations. Develop and present staff continuing education programs. Member of Failure Mode Analysis Team. Establish and manage Wound Care Task Force Team.

rovide clinical supervision/staffing coverage on holidays and weekends. Precept new staff in Peritoneal Dialysis, staff and charge nurse role. Charge Nurse responsibilities for 30 bed renal LTAC unit.

Evaluate all patients for admission to secure program and develop/coordinate plan of care. Responsible for Administration all staff orientation programming and ongoing education per Alzheimer’s Association guidelines. Facilitate Community Caregiver Support Group. Administer outreach programs to develop community relationships.

Evaluate patients for admission to Hospice Program. Provide supportive services to patient’s facing life-limiting illness/ progressive disease processes. Provide education to patient/caregiver(s) on management of disease process, medications, procedures/treatments, personal prognosis. Coordinate with facility team to provide DME, Pharmacy, and support staff needs.

Provide supportive services to patient’s facing life-limiting illness/ progressive disease processes. Provide education to patient/caregiver(s) on management of disease process, medications, procedures/treatments, personal prognosis, emergency plans, infection control, home safety management, and advanced care planning. Administer Agency outreach programs.

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, Summa Cum Laude

Msn Hcsm, Nursing/Healthcare Systems Management

Registered Nursing/Registered Nurse