Qaisar Ali

Qaisar Ali Email and Phone Number

Head of Digital Transformation and e-Governance @ Government of Pakistan
Pakistan
Qaisar Ali's Location
United Arab Emirates, United Arab Emirates
About Qaisar Ali

✔ Experienced professional with over 23 years of accomplished work history in Digital Transformation, ICT, Consulting, Project Management, IT Governance, Product Management, Business Transformation and Business Development across multinational, culturally diverse settings of globally renowned organizations.✔ Extensive international background encompassing roles in government, semi-government, and private sector organizations, complemented by a successful track record in freelance business ventures.✔ Directed and actively contributed to a varied portfolio of digital transformation initiatives, encompassing both end-to-end ownership and collaborative participation. Experience of digital transformation projects in various sectors. including Education, Heath, ICT, Smart City, Aviation, and others. ✔ Certified TMF Business Development Manager. Robust professional background in delivering business solutions for Digital services and End-to-End Business Support Systems (BSS). ✔ Broad global exposure in strategic leadership, architectural design, technology implementation, integration, data management, IT governance, stakeholder engagement, and fostering team development and collaboration. Accomplished business strategist with a proven track record of executing intricate, large-scale projects that harmonize business objectives with technology solutions.✔ Extensive global involvement in Telecom and IT, spanning diverse roles such as Technical Pre-Sales, Solution Consultancy, Product Management, Business Development, Partner Management, Solution Design, Solution Strategy, and Project Management. ✔ Orchestrated the successful implementation of comprehensive IT policies and cutting-edge automation strategies across multiple organizational contexts, optimizing operational efficiency, ensuring regulatory compliance, and elevating overall technological infrastructure.✔ Excellent leadership and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Facilitating the decision-makers to make the best possible decisions.✔ Expert in Government's policies & strategies formulation for ICT sector. ✔ Excellent communicator; Key-Note Speaker at Multiple forums, leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. ✔ Solution consultancy through customer presentations and discussions, offering solution and technical expertise using a consultative approach.

Qaisar Ali's Current Company Details
Government of Pakistan

Government Of Pakistan

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Head of Digital Transformation and e-Governance
Pakistan
Website:
hic-us.org
Employees:
5036
Qaisar Ali Work Experience Details
  • Government Of Pakistan
    Head Of Digital Transformation And E-Governance
    Government Of Pakistan
    Pakistan
  • Confidential
    Digital Transformation Consultant (Project Director)
    Confidential Aug 2024 - Present
    United Arab Emirates
    ✔ As Digital Transformation Strategy Consultant responsible for leading and implementing digital transformation strategies in the organization. This involves providing consultancy and technical expertise, analyzing current processes, and identifying improvement opportunities through the adoption of digital technologies. Focusing on designing and executing innovative digital solutions that support the achievement of organizational goals, increase efficiency, and optimizing processes.Supervising and supporting development of IT solutions, taking the role of project lead, product owner and scrum master, whenever required.✔ Key Responsibilities:- Current State Analysis: Analyzing the current technology infrastructure and digital processes. Assessing the organization's digital maturity and identifying gaps and opportunities for improvement.- Developing a Digital Transformation Strategy: Developing and documenting a comprehensive digital transformation strategy aligned with long-term business objectives. Collaborating with stakeholders to elicit, document, prioritize and translate the requirements- Providing recommendations on suitable digital tools and technologies. Designing a digital transformation roadmap, including implementation phases and key performance indicators (KPIs).- Change and Transformation Management: Providing support and guidance to the team throughout the different phases of the transformation. Managing digital transformation initiatives from inception to completion, as project director.- Collaboration with Stakeholders Collaborating with different departments to identify their digital needs and offering innovative solutions. Building partnerships with external vendors and technology solution providers.- Keeping Up with Digital Trends: Staying updated with the latest trends and technologies. Participating in conferences and events related to digital transformation to expand knowledge and professional networks.
  • Confidential
    Senior Expert - It Governance & Business Process Reengineering
    Confidential Jan 2024 - Aug 2024
    Dubai, United Arab Emirates
    ✔ As a freelancer, led and supported business process improvement initiatives (part of Digital Transformation journey) for my client. - Collaborated with business stakeholders and subject matter experts to analyze and document existing processes and technologies, identified and recommend enhancement opportunities and supported the implementation of solutions that will streamline operations and improve efficiency.- Analyzed data and gathered insights to identify pain points, inefficiencies, and areas for improvement.- Facilitated workshops to engage diverse groups of stakeholders to support the assigned Business Process Reengineering (BPR) efforts.- Supported data analysis, crosswalks, and performance Return on Investment (ROI) analysis.- Provided strategic recommendations and actionable insights to optimize workflow efficiency and enhance service delivery.- Identified and shared best practices, lessons learned, and industry insights. - Demonstrated an understanding of technical problems and solutions as they relate to the current and future business environment.- Designed tailored solutions and roadmaps to address identified challenges.- Developed and delivered executive level briefings and presentations for senior management.- Developed Standard Operating Procedures to implement process improvement initiatives.- Shared knowledge and insights with team members to foster a culture of learning and collaboration.✔ Also, as ‘Senior IT Governance Manager’ was responsible for:- Ensured the organization's IT infrastructure and processes alignment with business objectives and met regulatory standards. Oversaw the development and implementation of governance policies and procedures, managed risks, and enhanced operational efficiency and strategic value.- Supervised & Interacted with Audit, Risk and Compliance Functions within the client, i.e. First-Point-of-Contact for Control Functions. Supervised & Maintained IT Risk Register and IT Risks appropriately.
  • Confidential
    Project Director
    Confidential Jul 2023 - Dec 2023
    ✔Worked as Project Director (freelancer) for Government Telco Billing Transformation, for my client. Worked in Hybrid mode. Project sponsored by World Bank. It was 6 months duration project. ✔As a Software Project Director I had the privilege of leading and managing a complex software project for 06 months as a freelancer. ✔My role has been instrumental in driving the successful execution of the project while ensuring the alignment of technical solutions with business objectives. Throughout my tenure, I have demonstrated a deep understanding of software development methodologies, exceptional leadership skills, and a passion for delivering high-quality results.✔Main responsibilities included:- Project Planning and Strategy- Team Leadership and Management- Project Execution and Delivery- Stakeholder Management- Quality Assurance and Process Improvement- Budget and Resource Management- Reporting and Documentation✔During my tenure as Software Project Director, I successfully delivered Billing Transformation project on time and within budget, leveraging my expertise in project management methodologies and my ability to lead high-performing teams. My dedication to continuous learning and industry awareness has enabled me to stay at the forefront of technology trends, driving innovation and adding value to our organization's projects.
  • Systems Limited
    Senior Managing Consultant (Digital Transformation; Ict; Telecom Bss)
    Systems Limited Apr 2022 - Jun 2023
    Malaysia
    ✔ Provided strategic direction, managed client engagements, and led teams of consultants to deliver high-quality services and solutions to clients. ✔ Worked dedicatedly for Digi Telecommunication Malaysia consulting account. Worked for their ‘Digital Transformation Program’ which involved multiple streams.✔ Led a team of 28 members to successfully accomplishing the consulting assignments of worth XXM$. ✔ Main responsibilities included: - Client Engagement Management- Strategic Consulting: - Team Leadership- Project Planning and Execution- Client Relationship Building- Business Development- Quality Assurance: Ensured the quality and consistency of consulting deliverables.- Financial Management: Monitored project budgets, profitability, and financial performance, took necessary actions to ensure projects were delivered within budget.- Thought Leadership: Stayed updated with industry trends and developments, shared knowledge and insights with clients and internal teams.- Change Management: Supported clients through organizational change initiatives, provided guidance on change management strategies and best practices.- Risk Management: Identified and managed project risks, developed contingency plans to mitigate potential issues.- Collaborative Approach: Worked closely with cross-functional teams and stakeholders within the organization to leverage collective expertise and resources.- Applied strategic thinking and problem-solving capabilities to deliver innovative solutions to clients' complex business challenges. Used project management expertise to oversee multiple engagements simultaneously. Applied an analytical and data-driven mindset to analyze information, make informed decisions, and drive actionable insights.- Executed adaptability and flexibility to thrive in the dynamic and fast-paced consulting environment.- Finalized Digi’s Business processes in accordance with TMF guidelines (eTOM/TAM/SID).
  • Government Of Pakistan
    Information Communication Technology Consultant (Ict Consultant) / Project Director
    Government Of Pakistan Oct 2021 - Mar 2022
    Pakistan
    Worked for Government of Pakistan (GoP) to achieve the target of Digital Pakistan. Provided ICT Consultancy to ICT section of Planning Commission (Ministry of Planning, Development and Special Incentives). Was hired by Punjab Information Technology Board (PITB) and services were handed over to Planning Commission. - Also had additional responsibility of Project Director of Intelligent Project Automation System (IPAS).✔ Main responsibilities included:- Involved in government policies & strategies related to ICT sector.- Provided ICT consultancy across various federal ministries of Government of Pakistan. - Suggested various alternate ICT solutions in case proposed ICT solutions were not feasible on technical/commercial grounds. - Reviewed, analyzed and provided feedbacks to the local/foreign funded ICT projects coming for appraisal in CDWP or ECNEC platforms.- Provided ICT consulting services to DDWP forum of Islamabad Capital Territory (ICT).- Was part of several discussions in Ministry of Information Technology & Telecommunications. - Worked on several ICT projects with National Information Technology Board (NITB), Punjab Information Technology Board (PITB), National Database and Registration Authority (NADRA), Special Services Organizations (SCO), SUPARCO, President House, National Assembly of Pakistan, Virtual University of Pakistan, and many other government entities.
  • Government Of Pakistan
    Safe City Consultant / Project Director
    Government Of Pakistan Jan 2021 - Oct 2021
    ✔ Worked as Freelance Consultant / Project Director for Police Integrated Command, Control & Communication (PIC3) project. ✔ Worked on a transformative journey as a Smart City Consultant, contributing to a visionary project that aims to redefine urban living. Collaborated with stakeholders, envisioning realistic scenarios, and implementing innovative smart city management solutions. Shaped the future of urban landscapes, seizing the opportunity to be a key player in this groundbreaking Smart City initiative.✔ Performed following main activities:- Coordinated with different stakeholders of the Safe City Office and finalized use cases- Provided realistic and time-efficient scenarios to manage and operate the Smart City, develop, and implement smart city management and operations scenarios by integrating various city facilities and SC systems and subsystems, Understanding and resolutions of the challenges and opportunities in operating the safe city.- Conducted workshops for each use case with client stakeholders – coordinated and attending the technical meetings and workshops among the stakeholders.- Provided protocols for each use case and its delivery- Reviewed and defined quality control processes and standards to ensure that ensure delivery of the solutions that meet expectations.
  • Huawei Technologies
    Solution Director (Me Regional Executive Product Manager)
    Huawei Technologies Dec 2015 - Jan 2021
    Bahrain
    HUAWEI Technologies transferred me from HQ-China to Middle East Regional HQ based in Bahrain to lead regional BSS Pre-sales solution team. ✔ While working under the official designation of Executive Product Manager, led a team of product managers who worked for the pre-sales activities related to our BSS solutions for the telecommunications industry in the Middle East region. ✔ Successfully achieved the regional annual target of XXXM$, from 2015 till 2021. ✔ Worked closely with the sales team, product managers, and engineering teams to understand customer needs, designed tailored BSS solutions, and delivered compelling presentations and demonstrations to potential clients. Since I am expert in telecom BSS with strong technical acumen, and excellent communication skills hence was making myself crucial in driving successful pre-sales engagements and positioning our BSS offerings effectively in the market.✔ Main responsibilities include:- Solution Design and Customization- Pre-Sales Support- Client Needs Analysis- Solution Presentations: Developed and delivered compelling presentations to stakeholders. - Proof of Concept (POC): Coordinated and conducted proof of concept.- Competitive Analysis- Proposal Development: Collaborated with the sales team to develop detailed proposals that outline the technical aspects of the proposed BSS solutions. Answered RFIs/RFPs/RFQs/SoC; prepared BoQ/BoM and helped in completion of other bidding documents by collaborating with bidding manager. - Cross-Functional Collaboration- Utilized my extensive experience in the telecommunications industry, with a focus on telecom BSS solutions including billing, customer care, revenue assurance, and order management.- Played a crucial role in driving the success of our BSS solutions through effective pre-sales engagements, client relationship building, and the delivery of tailored solutions that meet the unique needs of our potential telecom operator customers.
  • Huawei Technologies
    Solution Consultant / Executive Product Manager
    Huawei Technologies Aug 2010 - Nov 2015
    China (Shenzhen- Hq)
    Joined Huawei Technologies in Global Headquarters based in Shenzhen-China, on 5th August 2010. ✔ Oversaw the development and management of telecom products and services within the organization. Focused on various aspects of product management, business analysis, and project management. The primary goal was to ensure the successful development, implementation, and optimization of telecom BSS products and services to meet customer needs and business objectives.✔ Strategically conceptualized, developed, and managed a portfolio of highly successful products as a Product Manager, including a flagship solution (BSS) that has garnered widespread acclaim, serving over 130 global clients and generating multi-million-dollar revenues while captivating and enriching the experiences of a substantial subscriber base.✔ Main responsibilities were as follows:- Product Strategy and Vision- Actively participated in Global seminars/forums and presented Huawei BSS product there including but not limited to Mobile World Conference (MWC), GSM Arena etc.- Product Development- Requirements Gathering and Analysis- Product Roadmap and Planning- Agile Product Management- Backlogs: Handled product backlogs effectively.- Product Documentation: Provided product documentation.- Product Launch and Marketing- Performance Monitoring and Optimization: Monitored product performance and usage metrics. Identified opportunities for optimization and improvements based on data-driven insights.- Risk Management- Stakeholder Management: Collaborated with all stakeholders.- Regulatory Compliance: Ensured that telecom products complied with relevant industry regulations and standards.- Customer Focus: Maintained a strong focus on understanding customer needs and preferences to ensure the products delivered exceptional value and user experiences.- Competitive Analysis: Kept track of the competitive landscape and stayed informed about competitor products and strategies.
  • Ztesoft Technology
    Business Development Manager (Senior Engineer)
    Ztesoft Technology Apr 2008 - Jul 2010
    Nanjing, Jiangsu, China
    Joined ZTESOFT TECHNOLOGY (now called WhaleCloud) in global HQ China in April 2008 as Business Development Manager. ✔ Led and oversaw the business development activities of my company. ✔ By using acquired strategic thinking, strong business acumen, and excellent interpersonal skills; identified growth opportunities, developed and implemented business strategies, and fostered relationships with key partners and clients to drive revenue and business expansion.✔ Main responsibilities included:- Business Strategy: Developed and implemented a comprehensive business development strategy. - Market Analysis: Conducted market research and analysis to identify new business opportunities, potential clients, and emerging industry trends. - Partnership Development: Identified and established strategic partnerships, collaborations, and alliances.- Client Relationship Management - Sales and Revenue Generation - Competitive Analysis: Monitored and analyzed competitors' activities and offerings to identify areas for improvement and differentiation. - Lead Generation- Proposal Development - Contract Negotiation: Participated in contract negotiations with clients and partners to secure favorable business terms.- Team Leadership - Financial Analysis: Analyzed financial data and key performance indicators to evaluate business development initiatives' effectiveness and profitability. - Reporting and Metrics: Provided regular reports and updates to senior management on business development activities, progress, and achievements. - Used my abilities of strategic thinking and problem-solving abilities to identify opportunities and address challenges. Had an analytical and data-driven mindset to make informed decisions based on market and financial data. - Played a critical role in driving the growth and success of my company by identifying opportunities, developing strategies, and building strong relationships with clients and partners.
  • Zte Corporation
    Enterprise System Architect (Senior Engineer)
    Zte Corporation Jul 2005 - Mar 2008
    Pakistan
    Ensured that company’s business strategy is using proper technology architecture to achieve its goals. Worked in multiple roles for the biggest IT project of Pakistan history with name of PTCL Billing & Customer Care system (PTCL B&CC). This project consisted of two parallel streams, namely, Billing and Customer Care. Worked for the Customer Care System (CCS) stream.Main responsibilities included:o CCS System Design Team Lead: In this role, lead a team of system designers. Initially collected customer requirements and designed the system in accordance with the customer requirements.o CCS Data Migration Team Lead: Lead a team of data migration experts. Using the SQL/PLSQL scripts, migrated the data from the legacy systems into the new system.o CCS Implementation Team Lead: Managed a team of 12 members and ensured the smooth implementation of CCS in all workplaces of PTCL throughout the Pakistan.o CCS Maintenance Team Lead: Lead the maintenance team. Provided in-response time to customer issues and rectified the problems. Provided the support by emails and helplines.o BSS Managed Services Team Lead: - As BSS lead ensured the smooth running and operations (100% availability) of BSS systems including CRM, Rating, Charging, Billing, Mediation and so on as per defined SLAs. - Ensured understanding regarding BSS functions, in order to understand tasks needed to be carried out, as well as to ensure alignment and compliance with legal regulations and with customers’ overall direction, standards and governance. - Worked closely with commercial teams such as Prepaid, Postpaid, Roaming and B2B to analyze, develop, implement and test Telco and Digital product offerings, meeting defined timeline and quality. - Performed complex activities to track, monitor, evaluate and periodically review the overall processes, and coordinating guidelines to relevant functions, in order to identify improvement opportunities, to ensure optimization of the operation.
  • Bahria University
    Assistant Director (Examination Dept.)
    Bahria University Jan 2004 - Jun 2005
    Islamabad, Pakistan
    Under designation of Research Assistant, worked for the examination department of Bahria University Islamabad and fulfilled the additional responsibilities of Assistant Director Examinations. - Developed Bahria University Examination system using Oracle SQL/PLSQL/Oracle Forms and Oracle Reports.o Forms for Result Entry o GPA/CGPA Calculation and Results declaration for all courses/semesterso Semester/Final Transcripts preparation scripting and preparationo Gazette Preparation for all passing out batcheso Degree printing and record keeping in the system- Developed Bahria University Admission System using Oracle SQL/PLSQL/Oracle Forms and Oracle Reports. o Student Registration Entry o Courses Registrations/drop by each student o Attendance record management o Forms for Result Entry o GPA/CGPA Calculation and Results declaration for all courses/semesterso Semester/Final Transcripts preparation scripting and preparationo Gazette Preparation for all passing out batcheso Degree printing and record keeping in the systemo Character certification issuanceo Fee collection systemo all other students' related operations- Deployed both Examination System and Admission System in multi-location distributed environment (BIMCS Islamabad campus and BIMCS Karachi campus).- Worked as DBA and maintaince lead for btoh systems, after deployment. Managed a team of 5 members working to develop new features in the system.
  • Adtrack Communications
    Business Analyst (Assistant System Analyst)
    Adtrack Communications May 2001 - Dec 2003
    Pakistan
    Worked as a Business Systems Analyst. Responsible to elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems. Translated business needs/end-user requirements into functional specifications that described what the system, process or product/service must do to fulfill the end-user/business requirements.Major duties and responsibilities were as under:o Formulated and defined system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.o Devised and/or modified procedures to solve complex problems.o Included analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Analyzed marketplace, industry, company, technology trends and best practices, etco Identified and documented business strategies, objectives and drivers.o Assessed the impact of system changes on users and internal and external clients or stakeholders.o Used knowledge of systems and industry requirements to develop or modify complex information systems.o Mentored, guided, advised and checked the work of less experienced business systems analysts.o Used knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development.o Used customer service skills that built high levels of customer satisfaction for internal and external clients.o Used verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.

Qaisar Ali Skills

Requirements Analysis Business Support System Provsioning Bss Telecommunications Team Management Billing Mediation Telecom Bss Vas 3g Gsm Real Time/non Real Time Rating And Charging Systems Project Planning Telecom Settlement And Prm Management Wireless Mobile Devices Pre Sales Solution Architecture Integration Crm Billing Systems

Frequently Asked Questions about Qaisar Ali

What company does Qaisar Ali work for?

Qaisar Ali works for Government Of Pakistan

What is Qaisar Ali's role at the current company?

Qaisar Ali's current role is Head of Digital Transformation and e-Governance.

What skills is Qaisar Ali known for?

Qaisar Ali has skills like Requirements Analysis, Business Support System, Provsioning, Bss, Telecommunications, Team Management, Billing Mediation, Telecom Bss, Vas, 3g, Gsm, Real Time/non Real Time Rating And Charging Systems.

Who are Qaisar Ali's colleagues?

Qaisar Ali's colleagues are Irshad Ahmed Kaleemi, Syed Mohammad Raza Naqvi, Raja Amer, Waqas Khan, Mujtaba Hussain, Toqeer Gurmani, Rubina Siddque.

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