Qaiser Javed Email & Phone Number

Lahore, Pk

Pakistan

• QA store operations structure planning for North Region and personnel development• Quality plans and priorities/objectives development• Implementation of Internal Quality and Food safety controls for METRO Stores & Logistics Center• FSSC 22000 Certifications requirements implementation at North Stores and audits. • Manage and supervise all QA Store Operations activities in North Region. • Country Legal compliance assurance at North Stores.• Review of store operations compliance, activities and challenges with top management.

Lahore, Pakistan

a) Franchise, QMS, Logistics Operations & VCP:• Yearly store internal audit planning and execution as Manager QMS.• Certification Audits (FSSC 22000) planning and execution (collaboration with CB, audit preparation as per related standard requirements.• Training of related staff on Food Safety System certification requirements• Selection and development of Logistic Service Providers as per corporate warehouse standard requirements.• Yearly audit planning of METRO Logistic Centers, Cross Dock & sugar packaging platform (Nationally)• Execution of 3rd party warehouses & cross doc warehouses, sugar packaging platform audits in coordination with SC on IFS Logistics• Looking after Metro Franchise Business and Online Business as per corporate QA requirements. (Harmonization, Development & implementation of corporate protocols)b) Ultra Fresh Supplier Development:• Supplier selection and sourcing of Fresh and Ultra Fresh.• Development & execution of yearly Supplier Development and Audit Plan based on risk assessment for Fresh and Ultra Fresh suppliers against IFS Global Market Food Standard & GFSI Schemes• Conduct audit of suppliers on define on IFS Global Market Food standard• Proposal of development plan to supplier related to facility development, product & process controls to assure safe & hygienic product • Monitor and collaborate with the CBs (Certification Bodies) for 2nd party supplier assessment against IFS Global Market Food.• Suppliers’ training on IFS Global Food Market Standard (Basic & Intermediate), product specifications, product handling, storage & logistic protocols• Plan food products yearly monitoring program (Lab Testing from external lab) based on product and supplier risk assessment • Quarterly & yearly performance review of key suppliers

Karachi

• Supplier selection and sourcing of OB, Fresh, Ultra Fresh and unbranded products for METRO • Conduct audit of suppliers on define METRO internal standards like MAS (METRO Assessment Solutions, IFS Global Market Food standard) for South Region• Proposal of development plan to supplier to assure safe & hygienic product according to METRO requirements• Monitor and coordinate with the CBs (Certification Bodies) for 2nd party supplier assessment against MAS & IFS Global market food.• Develop requirement profiles and product passport (with supplier) for own brands and other food products• Suppliers’ training on Metro requirements, product specifications, product handling and storage protocols • Quarterly & yearly performance review of key suppliers in the Region• Establish the relevant SOP/ WI to ensure the compliance with company standards and national regulations• Collaboration with regional sales team and Customer Visits to enhance customer satisfaction with particular reference to HoReCa and O&I• Collaboration with Govt. bodies (i.e. PSQCA, KMC Health Department, Environment Protection Agency, Weights and Measurements) for implementation of legal requirements• Conduct 3rd party warehouses & cross doc warehouses, sugar packaging platform audits in coordination with SC on MAS Logistics in the Region• Vendors’ selection (IPM, Housekeeping, Cafeteria, Waste collectors, calibration) and coordination with vendors for compliance improvement• Manage, supervise, Support and align QA activities in all south region stores & logistic center• QA Team management (Performance Review, Leave management etc)• FSSC certification of store (Training and documentation preparation)• HACCP implementation at South all Stores, mandatory requirement of FSHS• Conduct QMS Audits of South Stores based on FSHS• Monthly Surprise visits to store & Logistics center for compliance evaluation• Monthly Reports consolidation as per assigned responsibility

Faisalabad

• Manage and supervise all In-Store QA METRO compliance activities to ensure the process complying with METRO Policy.• Conduct In-Store QA Audits for areas mentioned in scope of Audit (Delivery Solution, Customer Services, House Keeping, Integrated Pest Management, Fresh Dry and Non-Food Depts.) at defined frequency, help team to fix the non-conformities and to achieve the operational excellence. • Regional supplier development (Fresh & Ultra Fresh) as per “MAS” (Metro Assessment Services) from facility layout to final products at display for METRO Cash & Carry Pakistan.• Develop and execute QA Projects for In-Store Product Processing (Bakery, Meat), enhancing the bottom line profit of respect departments.• Check and strengthen the implementation of Self Control System In-Store (HACCP , Control documents)• Contact with local authorities and service providers, IPM and House Keeping etc for general issues of Store to ensure compliance and effectiveness.• Monitor the implementation of product monitoring program and labelling system (PSQCA)• Carry out the Customer Complaints Analysis, sensory evaluation tests and monthly report to identify the potential risks, issues, root causes for better solution & customer satisfaction.• Coordinate with the Store management and other relevant people to Plan & Conduct Training on Food Safety, Quality & Legal Aspects for people capacity development and develop training material as per need.• SOP Preparation and implementation related to Quality Assurance• Complete QA Documents Preparation & Reporting on daily, monthly, quarterly and yearly basis• Product withdrawal and recall

Lahore

• Managing 21 outlets of Pizza Hut North region for QA as per brand standards.• New Vendor/Supplier Development (Flour, Meat, Packaging industries) with respect to Pizza Hut International Standards based on HACCP and ISO 22000-2005.• Develop new, and modify existing products and processes• Wheat procurement and supervising the milling of wheat for Pizza Flour production throughout the whole year.• Supervise chicken processing at vendor premises as per brand standards and develop their systems of HACCP and GMP.• Conduct training sessions regarding Quality, Hygiene, Pest Management and Food Safety for the restaurant and non-restaurant management staff.• Conducting Food Safety Audits of Vendors (Flour, Chicken, and Packaging) as per YUM FSA Guidelines.• Quality, Food Safety and Hygiene Audits of Restaurants and address issues of safety and quality.• Conduct Audits of Warehouse regarding HACCP and GSP Standards.• To ensure that all raw material and packaging material that are received in house comply with the specified norms• Working closely with Supply chain in establishing quality requirement from external suppliers.• Maintain data of quality and control documents.• Supervise Integrated Pest Management (IMP) Program in the system

Lahore, Islamabad

• Check raw ingredients for maturity or stability for processing, and finished products for safety and quality. • Evaluate food processing and storage operations, and assist in the development and implementation of quality management procedures and systems for such operations.• Inspect food processing areas in order to ensure compliance with standards for sanitation, safety, quality, and waste management standards.• To determine and document any areas that may need improvement.• To review and analyze the effectiveness of the modifications made.• Inspecting and sampling the entire manufacturing process in compliance with the provided standards.